Senior Change & Delivery Lead (Flexible) in London

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

We're strengthening how change is delivered across the organisation by building a coherent, well-governed strategic tooling landscape and best practice framework. We're looking for a Senior Project Manager to support the SMEs in Change Excellence with the delivery of our colleague continuous improvement agenda. This role sits within our newly established Change Excellence Team, which exists to raise the bar on how change is planned, governed and delivered across M&G.

Your role will focus on taking a defined strategic direction and turning it into reality, managing scope, dependencies, risks and delivery across multiple workstreams. You will ensure that tooling investments are implemented effectively, embedded well, and deliver tangible improvements for teams delivering change.

• Identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes.
• Leading the delivery of the end-to-end delivery of the colleague continuous improvement agenda.
• Translating high-level strategy into clear plans, milestones, deliverables and governance.
• Managing delivery across multiple workstreams spanning business and technology teams.
• Actively managing dependencies, risks, issues and trade-offs across the programme.
• Ensuring delivery remains on track, within agreed scope, cost and timelines.
• Partnering with senior stakeholders to align priorities, escalate issues and support decision-making.
• Establishing and maintaining effective programme governance, reporting and controls.
• Tracking benefits and outcomes to ensure tooling delivers measurable value.
• Working closely with Change Excellence colleagues to embed consistent standards, ways of working and tooling capabilities via effective change management.
• Identifying opportunities to simplify processes and improve how change is planned, governed and reported.

• Senior delivery leadership through proven experience managing large, complex initiatives that span business and technology.
• Structured delivery approach with a strong grounding in project and programme management disciplines, with experience across Agile, hybrid and waterfall environments.
• Hands-on involvement in delivering enterprise tooling initiatives (e.g. portfolio management, planning or transformation platforms).
• Confident engaging with senior stakeholders, managing expectations and navigating competing priorities.
• Risk & dependency management through a strong capability in identifying issues early and driving resolution.
• Outcome-focused mindset and clear on how to define success, measure progress and ensure benefits are realised.
• Clear communicator and able to provide concise, meaningful updates and translate complexity into practical actions.
• Delivery pragmatism and comfortable with making decisions, managing constraints to keep work moving forward.

We'd love to hear from you if you're someone who's genuinely curious - the kind of person who asks thoughtful questions and digs a little deeper to understand what's really going on. You enjoy working with others and naturally bring people together, even when things feel a bit unclear. You think ahead, notice patterns early and stay focused on creating real value for the people around you. Most of all, you care about making things better - for colleagues, for customers, and for the workplace as a whole.

If this sounds like you, we want you to apply!

Location: Various - London, Sterling, Kildean, Home Based - England & Scotland

Job Level: Manager / Expert

Reports to: Michelle Brookes

Recruiter: Shanika-Marie John

At M&G, we're committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• A valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions.
• Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services.
• 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy.
• Market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave.
• Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options.

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us.