Risk and Controls Officer (Artificial Intelligence) - VP - Citi in London

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance—we’re helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter.

You might be a good fit if you:

• Seize the opportunity to explore Agentic AI, Gen AI, machine learning and its real‑world applications at scale.
• Read, and constantly improve your knowledge of the most recent changes in the AI field.
• Have a relentless passion to learn more and go deep into Agentic AI & Generative AI, not afraid of challenging the status quo.
• Be a game‑changer, ready to step beyond your designated role.
• Bring your Technology and Risk Management critical thinking into practice.
• Thrive in a results‑driven environment, where flexibility fuels impact.
• Be a self‑starter, motivated to achieve the desired outcomes and deliver value.

What you'll do within the CTO Risk and Control team:

• Contribute to the uplifting and upscaling of the AI Controls and Governance.
• Assist in enabling a responsible adoption of best‑in‑class AI platforms for the bank.
• Partner with AI engineers to ensure AI enablers and Products are engineered and built in compliance with best practices, enterprise policies and standards.
• Identify and help implement opportunities where AI can uplift the Risk and Control process and practices.
• Apply critical thinking and the ability to clearly articulate risks and dimension impact.

Responsibilities:

• Assess AI Risks across applications, systems, platforms, and use cases.
• Identify and escalate risks.
• Partner with the Technology teams to identify risk mitigation and controls to enable the safe adoption of AI across the enterprise.
• Coordinate with Internal Audit and 2LOD on AI specific challenges.
• Drive risk‑based conversations and provide timely responses to inquiries.
• Lead process and control improvements to uplift and upscale the AI control framework and governance process.
• Contribute to the uplifting and upscaling of AI policies, standards, and procedures.
• Follow up and escalation on remediation actions, risk mitigations, and risk breaches to ensure compliance with the organization’s risk appetite.
• Draft controls and risk mitigation strategies for AI.

Experience that will help you succeed in this role:

• Past experience working in a Technology Risk & Control function, preferably focused on emerging technology.
• Proven background auditing Artificial Intelligence and Large Language Model implementations or systems.
• Background in application development and/or application/system risk assessments; experience with Agentic AI or Gen AI specific is preferred.
• Experience with cloud architecture, threat modelling, and risk assessments.

Benefits:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• Discretionary annual performance‑related bonus.
• Private medical insurance packages tailored to personal circumstances.
• Employee Assistance Program.
• Pension plan.
• Paid parental leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.

Citi is an equal‑opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.