Production Support Engineer in London

Production Support Engineer in London

London Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Jobs via eFinancialCareers

At a Glance

  • Tasks: Support and enhance mission-critical trading platforms while solving complex technical problems.
  • Company: Global multi-strategy investment firm with a world-class tech organisation.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Other info: Perfect for those who thrive in complex environments and enjoy automation.
  • Why this job: Join a high-impact team and make a difference in a fast-paced trading environment.
  • Qualifications: Strong Linux skills, Bash scripting experience, and a passion for problem-solving.

The predicted salary is between 36000 - 60000 £ per year.

Our client is a global multi‑strategy investment firm known for its world‑class technology organisation and high‑performance trading environment. They are seeking a Production Support Engineer to join their core platform engineering and support team. This role is ideal for someone with strong Linux fundamentals, deep troubleshooting experience, and a passion for automation, reliability, and high‑impact engineering work. You will support and enhance a range of mission‑critical trading, research, and compute platforms, working closely with infrastructure, networking, application, and development teams. The role blends operational support with engineering ownership - perfect for someone who thrives in complex technical environments and enjoys solving problems at scale.

Key Responsibilities

  • Support and troubleshoot Linux-based trading and research platforms in a fast‑paced, high‑availability environment.
  • Build and improve automation, tooling, and operational workflows using Bash/Python.
  • Own and resolve infrastructure issues across Linux, networking, and virtualised environments.
  • Drive root‑cause analysis and long‑term fixes for high‑impact incidents.
  • Collaborate with engineering teams to enhance monitoring, observability, and platform reliability.

Key Requirements

  • Strong experience with Linux systems administration (RHEL/CentOS/Rocky).
  • Hands-on exposure to Bash scripting, automation, and server provisioning.
  • Solid understanding of network fundamentals (TCP/IP, DNS, DHCP).
  • Comfort troubleshooting production environments and handling escalations.
  • Proactive, curious, and excited by solving infrastructure problems at scale.

Production Support Engineer in London employer: Jobs via eFinancialCareers

Our client offers an exceptional work environment in the heart of London, where innovation meets high-performance engineering. As a Production Support Engineer, you will benefit from a culture that prioritises collaboration and continuous learning, with ample opportunities for professional growth in a dynamic, fast-paced setting. The firm’s commitment to cutting-edge technology and operational excellence ensures that you will be at the forefront of impactful projects, making this an ideal place for those passionate about automation and reliability.

Jobs via eFinancialCareers

Contact Details:

Jobs via eFinancialCareers Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Production Support Engineer in London

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We think you need these skills to ace Production Support Engineer in London

Linux Systems Administration
Bash Scripting
Python Programming
Network Fundamentals
TCP/IP
DNS
DHCP

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Jobs via eFinancialCareers.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Jobs via eFinancialCareers. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Jobs via eFinancialCareers

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.