At a Glance
- Tasks: Be the go-to person for tech issues and ensure smooth operations on a high-performance platform.
- Company: Join a leading Systematic Hedge Fund with a dynamic and innovative culture.
- Benefits: Competitive salary, great learning opportunities, and a chance to work with cutting-edge technology.
- Other info: Exciting career growth potential in a collaborative team.
- Why this job: Make a real impact by bridging traders and engineers in a fast-paced environment.
- Qualifications: Experience with Linux, networking, cloud (AWS), and monitoring tools is essential.
The predicted salary is between 60000 - 80000 £ per year.
Our Client, a leading Systematic Hedge Fund, is looking for a platform support engineer for their Quantitative Developer Platforms Team. In this role you will be the first line of response for infrastructure‑related issues, triaging incidents, handling requests and ensuring smooth daily operations for a high‑performance research and trading platform. This is a critical role that bridges traders, quant researchers and senior engineers, ensuring reliability and responsiveness across our technology stack.
The ideal candidate has a strong troubleshooting mindset, with a structured and analytical approach to problem‑solving. They bring solid experience across Linux, networking, and cloud environments (AWS preferred), alongside familiarity with monitoring tools such as CloudWatch, Prometheus, Datadog, or ELK. Exposure to CI/CD pipelines, containerisation (Docker/Kubernetes), and scripting (e.g. Python, Bash) is also key. They communicate clearly with stakeholders and perform effectively under pressure in fast‑paced environments.
Responsibilities- Serve as the first point of contact for infrastructure and platform‑related issues.
- Monitor alerts, logs and dashboards; respond promptly to incidents.
- Perform initial investigation, triage and resolution where possible.
- Escalate complex issues to the relevant senior engineers, providing clear context.
- Handle user requests (onboarding, permissions, environment setup, resource allocation).
- Maintain documentation, runbooks, and knowledge base for recurring issues.
- Contribute to improving monitoring, automation, and support processes.
- Strong troubleshooting mindset with structured problem‑solving.
- Solid experience with Linux systems, networking fundamentals and cloud environments (AWS preferred).
- Familiarity with monitoring tools (e.g., CloudWatch, Prometheus, Datadog, ELK).
- Knowledge of CI/CD pipelines, container platforms (Docker, Kubernetes) and scripting (Python, Bash, etc.).
- Clear, calm communication with both technical and non‑technical stakeholders.
- Ability to perform under pressure in a fast‑paced environment (financial services or hedge fund experience is a plus).
Platform Support Engineer - Selby Jennings in London employer: Jobs via eFinancialCareers
Join a leading Systematic Hedge Fund as a Platform Support Engineer, where you will be at the forefront of ensuring the reliability and efficiency of our high-performance research and trading platforms. Our collaborative work culture fosters innovation and growth, providing ample opportunities for professional development in a fast-paced environment. With a focus on cutting-edge technology and a commitment to employee well-being, we offer a unique chance to make a meaningful impact in the financial services sector.
Contact Details:
Jobs via eFinancialCareers Recruitment Team
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We think you need these skills to ace Platform Support Engineer - Selby Jennings in London
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