Payments Business Analyst in London

emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector. We power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions.

Location: Chester (Hybrid) – 3 days on-site per week

We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine.

emagine consulting is seeking a Payments Business Analyst to support a range of payments operations, regulatory, and transformation initiatives within regulated financial services environments. This role will contribute across multiple client engagements, working on analysis, solution design, and delivery activities within Payments. The role is suited to individuals who are comfortable operating across business and technology change, supporting regulatory compliance, operational improvements, and scalable payments solutions.

Responsibilities

• Conduct current-state analysis of end-to-end payments processes across Payments Operations.
• Identify process inefficiencies, control gaps, and regulatory impacts.
• Produce clear process maps, workflows, and supporting documentation.
• Support the design of target-state payments processes and operating models.
• Support delivery of payments regulatory initiatives, including SEPA, PSD2, and related regulatory frameworks.
• Translate regulatory and business requirements into clear functional and non-functional requirements.
• Work closely with solution and technical architects to contribute to solution and architecture design.
• Support end-to-end delivery of change initiatives across multiple workstreams.
• Engage with business, operations, technology, compliance, and third-party stakeholders.
• Assist with planning, governance, dependency management, and delivery reporting.
• Support testing activities, implementation readiness, and post-implementation review.

Key Skills and Experience

• Circa 3+ years’ experience in Payments Operations and/or Payments change within financial services.
• Understanding of payments processing, clearing, settlement, and operational controls.
• Exposure to payments platforms, core banking systems, or integration layers.
• Exposure to SEPA schemes, PSD2, and payments regulatory environments.
• Experience working in regulated banking or financial services organisations.
• Approximately 3 years’ experience in change, transformation, or project delivery roles.
• Experience working across business analysis, solution design, and delivery support activities.
• Ability to adapt quickly across different clients, delivery models, and environments.

Core Skills & Capabilities

• Strong business analysis and requirements management skills.
• Process mapping and documentation expertise (e.g. BPMN or equivalent).
• Ability to bridge business and technology stakeholders effectively.
• Clear, confident communication and documentation skills.
• Strong organisational skills and attention to detail.
• Comfortable working on-site and collaborating within client and emagine delivery teams.

The ideal consultants will share our values and be aligned with our ways of working. As your career progresses, you can expect to work across all areas of the project lifecycle, from strategy to implementation, to build an outstanding career.

We pride ourselves on:

• Providing our people with a supportive culture, rooted in our values and driven by our purpose.
• Promoting a culture of inclusion, collaboration, well-being, and learning and development.
• Providing increased agility and flexibility within our hybrid working model.
• Investing in employees’ growth through ongoing training and development.
• Autonomy to take ownership of projects, making decisions and demonstrating individual expertise.
• Providing a transparent performance and career management experience.

Our consultants are integral to delivering successful consulting engagements, addressing our clients’ most pressing business challenges, and building lasting value in disciplines such as:

• Solve sophisticated, ambiguous business, change and technology problems, bringing structure and meticulous analysis and planning, acting, and taking decisions with little strategic direction.
• Build, develop and sustain trusted senior client relationships in the C-suite by remaining highly attuned to client needs.
• Drive, enable and support the business, partnering with our leaders, clients, and consultants across our practices to take the best of emagine to our clients through opportunity identification/qualification, solution development/presentation.

At emagine, we are committed to building an international and diverse team by embracing our different backgrounds. If you are up to the challenge and would like to find out more, get in touch with us immediately; our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential.

emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin.