Junior Claims Handler FL - Gravitas Recruitment Group in London

Junior Claims Handler FL - Gravitas Recruitment Group in London

London Full-Time No working from home possible
Jobs via eFinancialCareers
Junior Claims Handler FL
Our client is a dynamic organization specializing in claims management within the insurance sector. The company fosters a collaborative environment that values expertise, innovation, and professional growth. This role offers an excellent opportunity for a dedicated individual to develop their claims handling skills within a supportive team.
The position involves providing technical oversight and managing claims across Professional Indemnity, Financial Lines, EL, and Lloyd’s claims in accordance with company guidelines. You will work closely with third‑party administrators (TPAs), handle claims above delegated authority levels, and contribute to strategic initiatives aimed at claims savings. The role is vital in ensuring the portfolio is managed efficiently and effectively, supporting the company's commitment to high standards and client satisfaction.
Role Overview
This position is a key part of the claims team, responsible for proactively managing and overseeing claims, negotiating settlements, and supporting strategic projects to optimize claims handling processes. The role involves working closely with internal and external stakeholders to ensure claims are managed effectively, risks are assessed accurately, and opportunities for claims savings are identified and executed.
Key Skills & Experience
Good level of claims handling technical experience and knowledge
Understanding of PI / FI / D&O / EL / Lloyd’s claims
Knowledge of key terms and conditions in contracts/policies and legal positions in relevant jurisdictions
Good negotiation skills, including experience in formal mediations and successful settlements
Strong problem‑solving skills with the ability to think critically and adapt
Excellent IT skills, especially in Excel, with confidence working with claims systems and data
Effective verbal and written communication skills
Ability to develop good working relationships with internal and external stakeholders
Ability to manage own workload effectively, prioritizing tasks when necessary
Flexibility, adaptability, and a willingness to embrace change
Key Responsibilities
Proactively handle allocated claims to a high standard, including assessing losses and reserves and negotiating with counterparties for timely settlements
Handle claims under the supervision of the Claims Manager
Support the Claims Manager with ad‑hoc departmental projects
Identify and report new trends or changes in claims behaviour within the portfolio
Assist in managing complaint cases within regulatory guidelines
Work with TPAs to provide assistance with referrals and cases over delegated authority limits
Effectively manage external service providers to ensure they act in the company’s best interests
Identify and deliver opportunities for claims savings on individual claims and strategically
Identify and negotiate deals for claims mitigation strategies like commutation and buyback opportunities
This is a full‑time, permanent position offering a competitive annual salary. Candidates with relevant claims handling experience and a proactive approach are encouraged to apply.
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