At a Glance
- Tasks: Support the Distribution team in managing broker relationships and operational tasks.
- Company: Join a leading insurance syndicate with a focus on collaboration and innovation.
- Benefits: Gain valuable experience, competitive pay, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to improve processes and work with diverse teams.
- Why this job: Be at the heart of broker relations and make a real impact in the insurance industry.
- Qualifications: A-Level education and strong organisational skills required; insurance knowledge is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Provides administrative and operational support to the Distribution team within an insurance syndicate. The role focuses on the smooth running of broker relationship activity (including reporting, finance, governance, systems updates and coordination), enabling Relationship Managers to prioritise external engagement. The postholder will have a good understanding of the London Market insurance distribution environment, excellent attention to detail and a proactive, service-oriented approach.
Act as the operational point of contact for the Relationship Management team, coordinating day-to-day administration and ensuring tasks are progressed and tracked to completion.
- Maintain accurate broker records in relevant systems (e.g., CRM and internal trackers), including contact details, ownership, segmentation, visit logs, meeting notes and agreed actions.
- Coordinate onboarding and offboarding activities for brokers/partners as required (e.g., due diligence packs, internal introductions, distribution approvals workflow support, and maintenance of required documentation).
- Support planning and coordination of broker meetings, market visits and events (scheduling, agendas, papers, attendee lists, logistics and follow-up actions), ensuring appropriate records are retained.
- Produce and maintain management information for Distribution (e.g., relationship activity, broker contact coverage, meeting cadence, actions tracking, pipeline snapshots), ensuring data quality and timely delivery.
- Support budgeting, invoicing and monitoring of broker invoicing and agreements.
- Provide support to Distribution governance where required (e.g., preparing packs, circulating materials, taking minutes, maintaining decision logs and tracking actions through to closure).
- Maintain document control for Distribution materials (e.g., broker presentations, proposition documents, service levels, visit reports and templates).
- Liaise with internal stakeholders (Underwriting, Operations, Finance, Compliance, Claims and Marketing) to coordinate responses and ensure distribution-related requests are progressed efficiently.
- Identify opportunities to improve distribution administration processes, controls and reporting documenting procedures and supporting consistent ways of working across the team.
Skills And Competencies
- Understanding of London Market insurance distribution and the role of brokers and managing agents.
- Proven administrative and operational support experience within a client/relationship management, underwriting, broking or market-facing environment.
- Excellent organisation and prioritisation skills; able to manage multiple requests, maintain trackers, and meet deadlines with minimal supervision.
- Attention to detail and data quality mindset, with confidence producing MI and maintaining accurate records.
- Systems literate, with experience of CRM platforms and strong Microsoft Office skills (particularly Outlook, Excel and PowerPoint).
- Clear, professional communication skills, able to coordinate across internal teams and support Relationship Managers with timely, accurate information.
- High levels of discretion and integrity when handling confidential information and sensitive relationship matters.
- Proactive and solutions-focused, with an interest in improving team efficiency, controls and ways of working.
Education
- Educated to A-Level (or equivalent) as a minimum.
- Cert CII or working towards would be advantageous.
Distribution Operations & Broker Relations Specialist in London employer: Jobs via eFinancialCareers
As a Distribution Operations & Broker Relations Specialist within our esteemed insurance syndicate, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a collaborative culture where your contributions are valued, and we offer comprehensive benefits, including professional training opportunities and a commitment to work-life balance. Located in the heart of London, you will be part of a vibrant market that encourages innovation and excellence in the insurance distribution sector.
Contact Details:
Jobs via eFinancialCareers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Distribution Operations & Broker Relations Specialist in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the London Market insurance scene. Attend industry events, join relevant online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your organisational prowess and attention to detail. Share examples of how you've successfully managed multiple tasks or improved processes in previous roles. This will make you stand out as a proactive candidate.
✨Tip Number 3
Be prepared for interviews! Research the company and its distribution operations thoroughly. Understand their broker relationships and come armed with questions that show your interest in improving their processes. This will demonstrate your commitment and knowledge of the industry.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace Distribution Operations & Broker Relations Specialist in London
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing your application, make sure you really understand what the Distribution Operations & Broker Relations Specialist role is all about. Dive into the job description and highlight the key responsibilities and skills required. This will help you tailor your application to show how you fit the bill!
Show Off Your Attention to Detail:Since this role requires excellent attention to detail, make sure your application reflects that. Double-check for any typos or formatting issues, and ensure your experience aligns with the requirements. A clean, well-organised application speaks volumes about your ability to maintain accurate records!
Be Proactive in Your Approach:In your application, don’t just list your past experiences—show us how you’ve taken initiative in previous roles. Whether it’s improving processes or coordinating events, highlight specific examples that demonstrate your proactive, service-oriented mindset. We love candidates who can think on their feet!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to the right people. Plus, it shows you’re serious about joining our team at StudySmarter. So, don’t hesitate—get your application in today!
How to prepare for a job interview at Jobs via eFinancialCareers
✨Know Your Stuff
Make sure you brush up on your understanding of the London Market insurance distribution environment. Familiarise yourself with how brokers and managing agents operate, as this will show your potential employer that you're not just interested in the role but also understand its context.
✨Show Off Your Organisation Skills
Since the role involves a lot of coordination and administration, be ready to discuss your organisational strategies. Bring examples of how you've managed multiple tasks or projects in the past, and highlight any systems or tools you used to keep everything on track.
✨Attention to Detail is Key
Prepare to demonstrate your attention to detail. You might be asked about how you ensure data quality or maintain accurate records. Consider sharing specific instances where your meticulousness made a difference in your previous roles.
✨Be Proactive and Solutions-Focused
Think about times when you've identified opportunities for improvement in processes or workflows. Be ready to share these examples during your interview, as it aligns perfectly with the proactive approach the company is looking for.
