At a Glance
- Tasks: Support the Client Management Operations team and ensure operational excellence for EMEA accounts.
- Company: PIMCO, a global leader in active fixed income with a diverse and inclusive culture.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Fast-paced environment with opportunities for growth and innovation.
- Why this job: Join a high-performance team and make a real impact in client operations.
- Qualifications: Detail-oriented with strong ownership and client service skills.
The predicted salary is between 60000 - 75000 € per year.
PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk‑adjusted returns.
Since 1971, our people have shaped our organization through a high‑performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients.
The Client Operations Manager/VP will join the Client Management Operations team on a 12‑month fixed term contract and will play a critical role in supporting the team lead and broader operations group across a wide spectrum of operational responsibilities. This position is instrumental in ensuring the effective delivery of operational excellence for EMEA discretionary accounts and funds, including end‑to‑end coordination of portfolio events, client servicing activities, custodian engagement, and regulatory‑driven operational initiatives.
The ideal candidate is a proactive, detail‑oriented operations professional who thrives in a fast‑paced environment, demonstrates strong ownership, and delivers consistently high levels of client service.
Key Responsibilities- Primary point of contact for all operations‑related queries and requests, ensuring timely and accurate responses to internal and external stakeholders.
- Execution and oversight of day‑to‑day operational processes, maintaining robust controls and ensuring all tasks are completed to a high standard.
- Deliver exceptional client service, proactively managing client queries and ensuring issues are resolved comprehensively and efficiently.
- Lead and manage portfolio events, including fund/share class launches, custodian changes, discretionary.
Client Operations Manager - 12m FTC - PIMCO in London employer: Jobs via eFinancialCareers
PIMCO is an exceptional employer that fosters a high-performance inclusive culture, where diverse thinking is celebrated and employee growth is prioritised. With a commitment to collaboration, openness, responsibility, and excellence, PIMCO offers its employees the opportunity to thrive in a dynamic environment while delivering outstanding client service. The company's strong focus on professional development and operational excellence makes it an attractive place for those seeking meaningful and rewarding careers in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Client Operations Manager - 12m FTC - PIMCO in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and operations sectors. Attend industry events or webinars where you can meet people from PIMCO or similar companies. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for the interview by researching PIMCO's values and recent projects. Show us that you understand their commitment to collaboration and excellence. Tailor your answers to reflect how your experience aligns with their operational needs and client service focus.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to client servicing and operational excellence. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. It also gives you another chance to reiterate why you’d be a great fit for the Client Operations Manager position at PIMCO.
We think you need these skills to ace Client Operations Manager - 12m FTC - PIMCO in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Client Operations Manager role. Highlight your operational excellence and client service experience to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background makes you a great candidate. Don’t forget to mention our CORE values!
Showcase Your Attention to Detail:In a fast-paced environment like ours, attention to detail is key. Make sure your application is free from typos and errors. A polished application shows us you care about quality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Jobs via eFinancialCareers
✨Know Your Stuff
Before the interview, dive deep into PIMCO's operations and values. Familiarise yourself with their approach to client service and operational excellence. This will not only show your genuine interest but also help you align your answers with their CORE values of Collaboration, Openness, Responsibility, and Excellence.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage operations and deliver exceptional client service. Think about times when you resolved complex issues or led successful projects, as these stories will highlight your proactive and detail-oriented nature.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, operational challenges, and how success is measured in the Client Operations Manager role. This shows you're not just interested in the job, but also in how you can contribute to the team's success.
✨Practice Makes Perfect
Conduct mock interviews with a friend or mentor to refine your responses and get comfortable discussing your experience. Focus on articulating how your skills can help PIMCO achieve its operational goals, especially in a fast-paced environment.
