AVP Pensions Specialist in London

To develop, implement, deliver, and provide governance for employee retirement plans and benefits programmes, while offering guidance and support to resolve related issues.

Key Responsibilities

• Develop, implement, and manage retirement plans and benefits programmes and processes aligned with organisational strategy, leveraging supporting technology where appropriate.
• Resolve escalated retirement and benefits issues raised by employees and people leaders, either directly, through HR operational teams, or via oversight of third-party providers.
• Ensure retirement and benefits programmes are delivered in compliance with all applicable internal governance standards and external regulatory requirements, while remaining up to date on legislative and regulatory changes.
• Drive communication and engagement initiatives to educate employees and managers on available retirement and benefits offerings, including retirement plans, health insurance, and other benefit solutions.
• Conduct market research and contribute to the development of retirement and benefits strategy, administration, and compliance frameworks.
• Identify, engage, and manage external vendors and stakeholders responsible for the administration and delivery of retirement and benefits services.
• Provide advice and guidance to employees and people leaders regarding retirement and benefits programmes where appropriate.
• Oversee and govern all cost elements associated with retirement and benefits plans, ensuring accurate forecasting, budget alignment, spend approval management, and ongoing monitoring of funding requirements.
• Advise and influence decision‑making processes, contribute to policy development, and take responsibility for operational effectiveness.
• Collaborate closely with other functions and business divisions to achieve organisational objectives.
• Lead a team performing complex tasks, applying strong professional knowledge and expertise to deliver work that impacts the broader business function.
• Set objectives, coach employees, assess performance against goals, and support reward and development outcomes.

Leadership Expectations (where applicable)

• People leaders are expected to demonstrate leadership behaviours that foster an environment where colleagues can thrive and consistently deliver high standards of performance.
• Demonstrating authenticity and active listening.
• Inspiring and motivating teams.
• Collaborating effectively across functions.
• Supporting the growth and development of others.

Individual Contributor Expectations

• Leading collaborative assignments and guiding team members through structured deliverables.
• Identifying opportunities for cross‑functional collaboration to achieve desired outcomes.
• Recommending innovative approaches and methodologies for assignments and projects.

Additional Responsibilities

• Provide consultation and guidance on complex issues to support the resolution of escalated matters.
• Identify opportunities to mitigate risk and contribute to the development of policies and procedures supporting governance and control frameworks.
• Take ownership of managing risk and strengthening controls related to assigned responsibilities.
• Develop an understanding of how different functions coordinate and contribute to organisational objectives.
• Collaborate with business‑aligned support areas to remain informed about business activities and strategic priorities.
• Analyse complex data from multiple internal and external sources to solve problems creatively and effectively.
• Communicate complex or sensitive information clearly to a variety of audiences.
• Influence stakeholders and drive outcomes through effective communication and relationship management.

Professional Expectations

All employees are expected to demonstrate high standards of professionalism, integrity, collaboration, and accountability while contributing to a culture of inclusion, excellence, and continuous improvement.