Head of Data Product Management - Capital One

Capital One UK is the number one credit card provider in the UK for customers who are new to credit or have had problems with credit in the past. Lending to customers on fair terms is something we excel at, and we have changed our industry for good through our digital innovations. From our earliest days, we pioneered the use of predictive modelling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data‑driven decisions, combined with a human‑centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next‑generation data platform, leveraging modern technology to deliver transformative experiences to our customers.

What you’ll do:

• Work collaboratively to define the product strategy for our data platforms, including machine learning & AI, data analytics, data production and governance, and create a compelling product roadmap.
• Investigate and invest in solutions and platforms that accelerate Capital One’s data, modelling, reporting and analytical capabilities.
• Nurture, support and help grow a team of engaged product managers, delivering product features in a complex, regulated environment.
• Manage existing data products to drive business performance across the value chain – including growth, underwriting, marketing and customer servicing.
• Collaborate with data producers and consumers (data scientists, analysts & engineers) to define product capability needs and prioritise delivery of the most valuable solutions.
• Collaborate with your product team, engineering, delivery leads, consulting groups (architecture, cyber & data risk) and the US enterprise to ensure those capabilities reach users.
• Be an advocate for data governance, ensuring that everything we build meets high standards while providing a frictionless user experience.
• Integrate business analytics into every aspect of design and development, defining metrics to measure product success.
• Make recommendations to senior stakeholders and drive consensus on product direction; keep them well informed.
• Use data to transform the way we work, continually seeking growth opportunities.

What we’re looking for:

• Significant experience of identifying business opportunities and translating them into data, machine learning and AI products in technology or digital arenas.
• A user‑focused mindset and commercial skills to optimise return on investment.
• A track record of thought leadership and delivery across complex products or platform capabilities.
• Excellent communication skills to engage, influence and inspire.
• Experience supporting a team of product managers, and a passion for nurturing and mentoring.
• Proven ability to leverage data and insight to define product strategy and customer experience.
• Ability to collaborate with technically minded data users and engineers, while translating for non‑technical stakeholders.
• Deep understanding of data applications.
• Understanding of UK regulatory landscapes and consumer lending (desirable).

Where and how you’ll work:

This is a permanent position based in our Nottingham or London offices. If you are based in London, frequent travel to Nottingham is expected. We have a hybrid working model, offering flexibility to work from our offices and from home. We expect you to be in the office three days a week (Tuesdays, Wednesdays and Thursdays) and will accommodate flexible arrangements as needed.

What’s in it for you:

• Contribute to the roadmap of an organization committed to transformation.
• High performers receive strong and diverse career progression, backed by Capital One University training programmes and external providers.
• Immediate access to core benefits – pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits such as season‑ticket loans, cycle‑to‑work scheme and enhanced parental leave.
• Open‑plan workspaces and accessible facilities designed to inspire and support you.
• Our Nottingham head‑office has a fully‑serviced gym, subsidised restaurant, mindfulness and music rooms.
• Recognised as a great place to work; in 2025, Capital One was ranked 15th on the UK’s Best Workplaces™ list.

What you should know about how we recruit:

We pride ourselves on hiring the best people, building diverse and inclusive teams. We partner with organisations, including Women in Finance, Race At Work Charters, Stonewall and upReach, to find talent from every walk of life.

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies.
• OutFront – LGBTQ+ support for all associates.
• Mind Your Mind – signposting support and promoting positive mental wellbeing for all.
• Women in Tech – promoting an inclusive environment in tech.
• EmpowHER – network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry.

Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com – all information will be kept confidential and used only for the purpose of providing an adjustment. For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com.