Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide empathetic support and personalised solutions to customers in financial distress.
- Company: Leading financial services provider based in Glasgow with a strong commitment to customer care.
- Benefits: Competitive salary of £27,081.60 plus bonuses, hybrid work model, and comprehensive training.
- Why this job: Make a real difference in people's lives while developing your communication skills.
- Qualifications: Self-motivated, positive attitude, and excellent communication skills required.
- Other info: Onsite training followed by a flexible hybrid working environment.
The predicted salary is between 27081 - 27081 £ per year.
A leading financial services provider in Glasgow is seeking Customer Support Representatives to provide empathy-driven support for customers facing financial difficulties. You will deliver personalized solutions, working full-time with a competitive salary of £27,081.60 plus bonuses. This role starts with onsite training, transitioning to a hybrid work model. The ideal candidate is self-motivated, positive, and excellent at communicating, ready to make a real difference in customers' lives.
Financial Assistance Call Centre Advisor - Hybrid in Glasgow employer: Jobs via eFinancialCareers
Contact Detail:
Jobs via eFinancialCareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Assistance Call Centre Advisor - Hybrid in Glasgow
✨Tip Number 1
Research the company and its values before your interview. Knowing what they stand for will help you connect your personal experiences to their mission, especially in providing empathy-driven support.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when discussing how you can deliver personalized solutions.
✨Tip Number 3
Show your self-motivation by sharing examples of how you've taken initiative in past roles. Employers love to see candidates who are proactive and ready to make a real difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Financial Assistance Call Centre Advisor - Hybrid in Glasgow
Some tips for your application 🫡
Show Your Empathy: In your application, make sure to highlight your ability to empathise with customers. We want to see how you can connect with people facing financial difficulties and provide them with the support they need.
Tailor Your CV: Don’t just send a generic CV! Tailor it to reflect the skills and experiences that match the job description. We love seeing candidates who take the time to align their background with what we’re looking for.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you express your motivation and qualifications without any fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Jobs via eFinancialCareers
✨Understand the Role
Before your interview, make sure you thoroughly understand what a Financial Assistance Call Centre Advisor does. Familiarise yourself with the key responsibilities and think about how your skills align with providing empathy-driven support to customers facing financial difficulties.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated in past experiences. Practice active listening techniques and be ready to demonstrate your ability to convey complex information clearly and empathetically.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and empathy. Think of specific situations where you helped someone in need or resolved a conflict, and be ready to explain your thought process and the outcome.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Inquire about the training process, the hybrid work model, or how success is measured in the position. It’s a great way to demonstrate your enthusiasm and commitment.
