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For Companies At a Glance
- Tasks: Provide top-notch support for desktop hardware and software in a fast-paced trading environment.
- Company: Join a leading quantitative firm with a dynamic and innovative culture.
- Benefits: Competitive salary, professional development, and a collaborative team atmosphere.
- Why this job: Be part of a cutting-edge tech team and enhance your skills in a high-pressure setting.
- Qualifications: Bachelor's degree in Computer Science and 3+ years of desktop support experience.
- Other info: Opportunity to work with global technology teams and improve support processes.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a leading quantitative firm and are seeking a Desktop Engineer to support their London office which is predominantly a trading floor environment. The Desktop Engineer will work closely with internal IT teams and global technology counterparts to troubleshoot and solve problems.
Responsibilities
- Provide 1st & 2nd line support for desktop hardware and software
- Diagnose technical issues using tools such as Splunk, Wireshark, WinDbg, Check_MK, etc.
- Continuous improvement of support processes and the implementation of new tools/procedures
- Deliver user services including application support, inventory management, and web conferencing.
- Sustain the Knowledge Base
Requirements
- Bachelor's degree in Computer Science or a related technical field.
- 3+ years of experience in desktop support, covering both software and hardware.
- Strong proficiency with Windows desktop environments, including registry level configuration.
- Good understanding of printers, peripherals, graphics cards, and workstation hardware.
- Familiarity with trading floor or high pressure support environments is beneficial.
Desktop Engineer - Selby Jennings employer: Jobs via eFinancialCareers
Contact Detail:
Jobs via eFinancialCareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Engineer - Selby Jennings
✨Tip Number 1
Network, network, network! Reach out to your connections in the tech world, especially those who work in trading environments. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with tools like Splunk or Wireshark, make sure to highlight that in conversations. We want to see how you can solve problems on the spot, so be ready to discuss your troubleshooting techniques.
✨Tip Number 3
Prepare for technical interviews by brushing up on your knowledge of Windows desktop environments and hardware. We love candidates who can dive deep into registry configurations and explain their thought process when diagnosing issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are eager to improve support processes and bring fresh ideas to the table.
We think you need these skills to ace Desktop Engineer - Selby Jennings
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Desktop Engineer role. Highlight your experience with desktop support, especially in high-pressure environments like trading floors. We want to see how your skills match what we're looking for!
Show Off Your Technical Skills: Don’t hold back on showcasing your technical skills! Mention your proficiency with tools like Splunk and Wireshark, and any experience you have with Windows desktop environments. This is your chance to shine!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've solved problems in previous jobs and how you can contribute to our team. We love a good story!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jobs via eFinancialCareers
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of desktop hardware and software. Familiarise yourself with tools like Splunk and Wireshark, as these will likely come up in conversation. Being able to discuss your experience with diagnosing technical issues will show that you're ready for the challenges of a trading floor environment.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical problems in the past. Think about specific instances where you provided 1st or 2nd line support and how you improved processes. This will demonstrate your ability to think on your feet and adapt to high-pressure situations.
✨Understand the Trading Floor Dynamics
If you have experience in a trading floor or similar high-pressure environment, be sure to highlight it. If not, do some research on how these environments operate. Showing that you understand the urgency and demands of such settings can set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with questions about their IT processes and team dynamics. Ask about the tools they use for inventory management or how they sustain their Knowledge Base. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
