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- Tasks: Lead a team in managing treaty reinsurance credit control and improve processes.
- Company: Join Chaucer Group, a leading insurance firm at Lloyd’s with a global presence.
- Benefits: Competitive salary, professional development, and opportunities for international exposure.
- Why this job: Make a real impact in the insurance industry while developing your leadership skills.
- Qualifications: Experience in credit control and strong people management skills required.
- Other info: Dynamic work environment with opportunities for career growth and innovation.
The predicted salary is between 36000 - 60000 ÂŁ per year.
The Credit Control Treaty Team Leader is responsible for leading and developing a specialist function focused on the full lifecycle of inwards treaty reinsurance credit control, with emphasis on proportional, non‑proportional, and excess of loss treaty accounts. This role plays a pivotal part in ensuring treaty cash accuracy, timely settlement, global process consistency, and high‑quality reporting across Chaucer Group. Working closely with Reinsurance Technical Accountants, Underwriters, Finance and outsourced partners, the Team Leader will drive the centralisation and modernisation of treaty credit control processes—improving data integrity, strengthening controls, and accelerating aged debt reduction across the Chaucer Group. This is a key leadership role in a growing team with broad involvement in operational change, technical treaty initiatives, and strategic process improvements.
Responsibilities
- Act as a key focal point for day to day bureau and non bureau matters across Chaucer Group, supporting the Reinsurance Technical Accountants on specific issues.
- Lead, motivate and develop a team in order to deliver objectives in line with business goals.
- Liaise with brokers, underwriters, treasury, Chaucer international offices and outsourced providers in order to resolve complex queries and support business processes.
- Monitor and drive reduction of aged debt and unallocated cash specifically arising from treaty accounts, supporting KPI delivery across the Chaucer Group.
- Identify and contribute to continuous improvement initiatives which support a future robust and scalable Credit Control service, in respect of the Treaty book of business and in turn reduces aged debt, unallocated cash and premium queries.
- Work closely with Reinsurance Technical Accounts to support the creation, review, and continuous improvement of detailed treaty process guides (including proportional, non‑proportional, and excess of loss).
- Participate in the reduction of data quality issues across the Chaucer Group highlighting opportunities for improvement.
- Support the Credit Control and Non Bureau Manager in the centralisation of remaining treaty related credit control activities, ensuring inconsistencies are kept at a minimum across all Chaucer offices.
- Attend and participate in training sessions and other meetings, as and when required.
- Provide coaching and training to Reinsurance Technical Accountants, conducting regular performance reviews and supporting professional development.
- Assist in the development and enhancement of Management Reporting.
- Assist with and undertake tasks as defined by the Credit Control and Non Bureau Manager.
- Act as deputy to the Credit Control & Non‑Bureau Manager when required.
Regulatory Responsibilities
Support the CSL and CIC Board’s to maintain a corporate culture, policies and procedures that pay due regard to the interests of CSL / CIC customers and treats them fairly at all times.
Skills And Competencies
- In-depth understanding of the Lloyd’s and international insurance markets and proven experience within an insurance company or broker environment.
- Extensive expertise in managing a wide range of business classes, with a strong focus on treaty arrangements.
- Extensive Credit Control experience within the insurance sector, demonstrating accuracy and efficiency in managing complex accounts.
- Proven people management experience, with a track record of leading and developing high-performing teams.
- Subject Matter Expert (SME) involvement in change initiatives, including process redesign and successful adoption of new systems and workflows.
- Leadership capability, fostering team development and engagement.
- Exceptional stakeholder management skills, building trusted relationships across multiple levels.
- Results-driven mindset, consistently delivering against objectives and deadlines.
- Analytical and critical thinking, with the ability to interpret data and make informed decisions.
- Adaptability and resilience, thriving in fast-paced and evolving environments.
- Integrity and professionalism, maintaining high ethical standards in all interactions.
- Advanced problem-solving skills, identifying issues and implementing effective solutions.
About Us
Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.
Credit Control Treaty Team Lead - Chaucer Group employer: Jobs via eFinancialCareers
Contact Detail:
Jobs via eFinancialCareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Treaty Team Lead - Chaucer Group
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Chaucer or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching Chaucer's recent projects and initiatives. Show us that you’re not just interested in the role but also in how you can contribute to our goals, especially in improving credit control processes.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you've tackled complex issues in previous roles. We love candidates who can think critically and come up with effective solutions, especially in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Chaucer team.
We think you need these skills to ace Credit Control Treaty Team Lead - Chaucer Group
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Treaty Team Lead role. Highlight your experience in managing complex accounts and leading teams, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the insurance industry and how your background makes you a perfect fit for Chaucer Group. We love seeing genuine enthusiasm and a clear understanding of the role.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive results. Whether it's reducing aged debt or improving processes, we want to know how you've made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're proactive and keen to join our team at Chaucer Group!
How to prepare for a job interview at Jobs via eFinancialCareers
✨Know Your Treaty Basics
Before the interview, brush up on your knowledge of inwards treaty reinsurance credit control. Understand the differences between proportional, non-proportional, and excess of loss treaty accounts. This will show that you’re not just familiar with the terminology but also understand how they impact cash accuracy and settlement.
✨Showcase Your Leadership Skills
As a potential Team Leader, be ready to discuss your experience in leading and developing teams. Prepare specific examples of how you've motivated your team to meet objectives and how you’ve handled challenges. Highlight your ability to foster engagement and professional development within your team.
✨Demonstrate Stakeholder Management
Prepare to talk about your experience liaising with various stakeholders like brokers, underwriters, and finance teams. Think of examples where you resolved complex queries or improved processes through collaboration. This will illustrate your exceptional stakeholder management skills.
✨Emphasise Continuous Improvement
Chaucer values innovation and improvement, so come equipped with ideas on how to enhance credit control processes. Discuss any past experiences where you identified issues and implemented effective solutions. This will show your proactive approach and alignment with their goals for a robust and scalable service.
