At a Glance
- Tasks: Lead exciting media projects and build strong client relationships.
- Company: Bloomberg Media, a leader in innovative media solutions.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on collaboration and continuous improvement.
- Why this job: Join a creative team and make an impact in the media industry.
- Qualifications: 5-7 years in account or project management, with a passion for media.
The predicted salary is between 36000 - 60000 £ per year.
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Overview
Bloomberg Media are looking for an ambitious, customer-service orientated leader to join our European Client Services team, which manages a range of cross-platform, cross-discipline programmes anchored in custom content as well as integrations and wider commercially strategic partnerships. Strong relationship and project management skills are critical, as you\'ll be working directly with clients and independently leading project teams from kick off through to completion. This is an individual contributor role with expectations for leadership through communication, collaboration, and operational excellence.
Client Services Lead, Europe
Location: London
Business Area: News and Media
Ref #: 10045186
Responsibilities
- Act as a senior point of contact for key clients across complex media projects, ensuring client satisfaction and nurturing long-term relationships through high-quality delivery and effective communication
- Oversee the smooth running of creative projects from start to finish, including managing day-to-day project schedules, creative deliverables, internal meetings and reviews, and working closely with creative, account and operational teams to deliver high-quality work, on time and on budget
- Develop a full understanding of the client\'s business, strategies, objectives, brand, audiences, and challenges. Actively guide towards client goals/KPIs throughout project and delivery, with a view to renewal and growth
- Be a strategic partner offering consultation and advice throughout the project lifecycle and feed back into the business via internal stakeholders. Identify upsell opportunities and help pitch clients on new engagements
- Actively manage campaign performance tracking and optimizations (alongside key stakeholders such as Traffic/PCM/Social)
- Build strong, trusting relationships and own communications with internal partners ensuring they feel supported and clear on direction. Provide strategic and operational support as needed with a focus on problem-solving, improving efficiency, and championing collaboration
- Update internal systems with required project updates, ensuring that all documents adhere to internal guidelines and best practice processes
- Support the Head of Client Services, Europe, in building a culture of respect, trust, excellence and appreciation both within client services and the wider media team
- Show awareness of, and constant curiosity for, current marketing/media trends, feeding growth opportunities and innovative ideas
- Demonstrate knowledge of internal processes and owners (utilize networks to get things done), look for opportunities for continuous improvement of processes and systems
Qualifications
- 5-7 years of experience in an account management, project management or integrated production role in an agency or media setting
- Experience with international video production and/or in the European region
- Proven success launching large-scale integrated media campaigns
- Broad understanding of media and marketing trends, as well as their impact on business strategies
- Demonstrated ability to work in a fast-paced, dynamic environment with limited guidance
- Willingness and ability to travel when needed
- Positive, can-do attitude, with a desire for continuous personal and professional development
- Calm disposition when working to deadlines
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Other
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Client Services Lead, Europe - Bloomberg in London employer: Jobs via eFinancialCareers
Bloomberg Media is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong emphasis on employee growth, we offer opportunities for continuous professional development and encourage innovative thinking to stay ahead in the fast-paced media landscape. Our commitment to excellence and client satisfaction ensures that you will be part of a team that values respect, trust, and high-quality delivery, making your role as Client Services Lead both meaningful and rewarding.
Contact Details:
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We think this is how you could land Client Services Lead, Europe - Bloomberg in London
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