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- Tasks: Lead exciting media projects and build strong client relationships.
- Company: Bloomberg Media, a leader in innovative media solutions.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Join a creative team and make an impact in the media industry.
- Qualifications: 5-7 years in account or project management, with a passion for media.
- Other info: Fast-paced role with a focus on collaboration and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
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Overview
Bloomberg Media are looking for an ambitious, customer-service orientated leader to join our European Client Services team, which manages a range of cross-platform, cross-discipline programmes anchored in custom content as well as integrations and wider commercially strategic partnerships. Strong relationship and project management skills are critical, as you\’ll be working directly with clients and independently leading project teams from kick off through to completion. This is an individual contributor role with expectations for leadership through communication, collaboration, and operational excellence.
Client Services Lead, Europe
Location: London
Business Area: News and Media
Ref #: 10045186
Responsibilities
- Act as a senior point of contact for key clients across complex media projects, ensuring client satisfaction and nurturing long-term relationships through high-quality delivery and effective communication
- Oversee the smooth running of creative projects from start to finish, including managing day-to-day project schedules, creative deliverables, internal meetings and reviews, and working closely with creative, account and operational teams to deliver high-quality work, on time and on budget
- Develop a full understanding of the client\’s business, strategies, objectives, brand, audiences, and challenges. Actively guide towards client goals/KPIs throughout project and delivery, with a view to renewal and growth
- Be a strategic partner offering consultation and advice throughout the project lifecycle and feed back into the business via internal stakeholders. Identify upsell opportunities and help pitch clients on new engagements
- Actively manage campaign performance tracking and optimizations (alongside key stakeholders such as Traffic/PCM/Social)
- Build strong, trusting relationships and own communications with internal partners ensuring they feel supported and clear on direction. Provide strategic and operational support as needed with a focus on problem-solving, improving efficiency, and championing collaboration
- Update internal systems with required project updates, ensuring that all documents adhere to internal guidelines and best practice processes
- Support the Head of Client Services, Europe, in building a culture of respect, trust, excellence and appreciation both within client services and the wider media team
- Show awareness of, and constant curiosity for, current marketing/media trends, feeding growth opportunities and innovative ideas
- Demonstrate knowledge of internal processes and owners (utilize networks to get things done), look for opportunities for continuous improvement of processes and systems
Qualifications
- 5-7 years of experience in an account management, project management or integrated production role in an agency or media setting
- Experience with international video production and/or in the European region
- Proven success launching large-scale integrated media campaigns
- Broad understanding of media and marketing trends, as well as their impact on business strategies
- Demonstrated ability to work in a fast-paced, dynamic environment with limited guidance
- Willingness and ability to travel when needed
- Positive, can-do attitude, with a desire for continuous personal and professional development
- Calm disposition when working to deadlines
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Other
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Client Services Lead, Europe - Bloomberg employer: Jobs via eFinancialCareers
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StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Lead, Europe - Bloomberg
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Bloomberg. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Bloomberg's recent projects and client success stories. This shows you're genuinely interested and ready to contribute to their goals.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Client Services Lead. Highlight your project management skills and how you’ve built strong client relationships in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Client Services Lead, Europe - Bloomberg
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Services Lead. Highlight your experience in account and project management, especially in media settings. We want to see how your skills align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for client services and your understanding of the media landscape. We love seeing candidates who can communicate effectively and demonstrate their strategic thinking.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage complex projects and build strong client relationships. Numbers and results speak volumes, so don’t shy away from sharing them!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Jobs via eFinancialCareers
✨Know Your Clients Inside Out
Before the interview, dive deep into understanding Bloomberg's clients and their industries. Familiarise yourself with their business strategies, objectives, and challenges. This will help you demonstrate your ability to nurture long-term relationships and provide tailored solutions during the interview.
✨Showcase Your Project Management Skills
Prepare specific examples of how you've successfully managed complex projects in the past. Highlight your experience in overseeing creative deliverables and ensuring projects run smoothly from start to finish. This will show that you can handle the responsibilities of the Client Services Lead role effectively.
✨Demonstrate Your Strategic Thinking
Be ready to discuss how you've acted as a strategic partner in previous roles. Share instances where you've identified upsell opportunities or provided valuable consultation throughout a project lifecycle. This will illustrate your capability to contribute to client goals and drive growth.
✨Stay Current with Media Trends
Research the latest marketing and media trends relevant to Bloomberg's work. Be prepared to discuss how these trends could impact client strategies and how you can leverage them to improve campaign performance. Showing your curiosity and knowledge will set you apart as a candidate who is proactive and forward-thinking.