Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the RFP process and manage client service for AXA IM's UK Wholesale market.
- Company: AXA Investment Managers is a global leader in insurance and asset management, committed to human progress.
- Benefits: Enjoy hybrid working, competitive health benefits, and opportunities for personal growth.
- Why this job: Join a diverse team making a positive impact while developing your skills in a supportive environment.
- Qualifications: Experience in finance, excellent writing skills, and strong analytical abilities are essential.
- Other info: AXA IM values diversity and sustainability, planting a tree for every new hire.
The predicted salary is between 30000 - 42000 £ per year.
5 days ago Be among the first 25 applicants RFP and Client Service Manager 22 Bishopsgate, London – Hybrid Permanent At AXA IM our purpose, to act for human progress by investing for what matters, is central to every action we take as a business. As a responsible asset manager, we actively invest for the long-term to help our clients, our people and the world to prosper. As a future RFP and Client Service Manager, you will report to Head of Wholesale Client Service, UK CORE, and you will be part of AXA IM Core Client Group. DISCOVER your opportunity As an RFP and Client Service Manager you will lead the entire process in structuring AXA IM\’s answers to Due Diligence questionnaires and Requests for Proposals (\’RFPs\’) for the UK Wholesale market. Your role and responsibilities will include: Responsible for Due Diligence questionnaires and RFPs for the UK retail market. Coordinate resources and compile information across the company to answer Due Diligence questionnaires / RFPs (defining timeframe, contributors, sources of information, highlighting critical items). Work closely with a wide range of stakeholders/subject matter experts within AXA IM (sales managers, portfolio managers, investment specialists & solutions team, etc.) to gather all relevant inputs and to elaborate investment solutions to deliver accurate and competitive financial proposals. Structure Due Diligence questionnaires / RFPs with a marketing approach to promote AXA IM\’s competitive advantages. Ensure feedback is received subsequent to submitting the RFP and follow-up on action plans to contribute to the improvement of our offering and process. Maintain standard content in the RFP tool. Help support the sales team by answering and investigating client queries and efficiently respond and/or resolve in a timely manner. Work closely with the Head of Wholesale Client Service, UK CORE to help enhance the team\’s digitalisation efficiencies. SHARE your unique expertise We Welcome Different Combinations Of Skills & Experiences. Your qualifications and experience: Proven prior experience working in the financial industry (RFP, client service, sales, marketing, communications, investment management) Fluent in English Excellent writing skills enjoys writing and transforming technical descriptions into marketing documents, easy to read for non-specialists, with a strong emphasis on key selling points Strong analytical skills and products knowledge ability to understand and describe investment processes and financial solutions in detail client focused ability to challenge experts (Sales, Investment Specialists, etc.) Good project management skills Your knowledge and skills: Team player: willingness to share know-how and to learn from others Leadership/entrepreneurial spirit to take full responsibility for delivering the documents required, ability to build consensus between departments with different objectives Works well under pressure Curious, rigorous and well-organised Excellent knowledge of MS Office tools Proactive self-starter Flexible can-do attitude Successful working both independently and collaboratively Multitask with the ability to set priorities, manage deadlines and business needs Conscientious attention to detail We would love to know more about you. Let\’s connect! Send us your resume. We are committed to offer you an environment where you can: Grow your potential : Be part of a forward-thinking business with internal opportunities and personalized learning paths available to help constantly develop your skills and abilities . Shape the way you work : Work for a company which is highly committed to providing flexibility & balance to its employees, offering you a large range of benefits (hybrid working, competitive health benefits, among many others.). Thrive within a diverse community : Play a role within a responsible company that actively recognizes and values individual differences in a diverse and inclusive workforce. Move the world forward : Join a responsible employer that acts in favor of societal and environmental causes as an investor, insurer and company, notably through the AXA Heart in Action association. As part of our commitment to sustainability and environmental responsibility, we will celebrate your arrival by planting a tree. The AXA Group is a global leader in insurance and asset management, with 160,000 employees serving 105 million customers in 62 countries. We protect and advise our clients at every stage of their lives, offering products and services that meet their needs in the areas of insurance, personal protection, savings and asset management. Our mission : To act for human progress by protecting what matters Our values : Customer first, Integrity, Courage and One AXA At AXA IM we are investing with a clear purpose – to make the world a better place. We act for human progress by investing for what matters. Our conviction-led approach enables us to uncover what we believe to be the best global investment opportunities across alternative and core asset classes. We are already entrusted by our clients with more than ₠887 billion in assets. AXA Investment Managers | Home | AXA IM Corporate (axa-im.com) AXA IM is an Equal Opportunity Employer, and we encourage candidates with disabilities or any other protected characteristic to apply. We are committed to providing reasonable accommodation to qualified applicants and employees with disabilities, when needed, to apply for a position or to perform essential job functions. Inclusion and Diversity | Careers | AXA IM Corporate (axa-im.com) Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Referrals increase your chances of interviewing at Jobs via eFinancialCareers by 2x Get notified about new Client Services Representative jobs in London, England, United Kingdom . London, England, United Kingdom 1 day ago Commercial Customer Experience Specialist Kingston Upon Thames, England, United Kingdom 17 hours ago London, England, United Kingdom 6 days ago London, England, United Kingdom 2 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 3 days ago London, England, United Kingdom 3 days ago Clienteling Associate, Client Experience EMEA London, England, United Kingdom 1 week ago London, England, United Kingdom 4 weeks ago London Area, United Kingdom £32,000.00-£35,000.00 11 hours ago London Area, United Kingdom £32,000.00-£35,000.00 11 hours ago Hounslow, England, United Kingdom 1 day ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 days ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 days ago London, England, United Kingdom 3 days ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 6 days ago London, England, United Kingdom 2 days ago London, England, United Kingdom 2 days ago London, England, United Kingdom 2 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 days ago London, England, United Kingdom 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Client Service Manager - AXA Investment Managers employer: Jobs via eFinancialCareers
Contact Detail:
Jobs via eFinancialCareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Manager - AXA Investment Managers
✨Tip Number 1
Familiarise yourself with AXA IM's values and mission. Understanding their commitment to human progress and responsible investment will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of AXA IM on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Brush up on your project management skills, as this role requires coordinating various stakeholders. Consider using real-life examples from your past experiences to demonstrate your ability to manage multiple tasks effectively during interviews.
✨Tip Number 4
Prepare to discuss your analytical skills and how you've used them in previous roles. Be ready to explain complex financial concepts in simple terms, as this is crucial for the Client Service Manager position at AXA IM.
We think you need these skills to ace Client Service Manager - AXA Investment Managers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client service, RFPs, and the financial industry. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your writing skills and ability to transform technical information into accessible content. Emphasise your understanding of investment processes and your client-focused approach.
Showcase Analytical Skills: In your application, provide examples of how you've used analytical skills in previous roles. Highlight any experience you have in project management and working with diverse teams to achieve common goals.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and can help keep your application top of mind.
How to prepare for a job interview at Jobs via eFinancialCareers
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Client Service Manager at AXA Investment Managers. Familiarise yourself with the RFP process and how it relates to client service, as well as the importance of due diligence questionnaires.
✨Showcase Your Writing Skills
Since excellent writing skills are crucial for this role, prepare examples of your previous work that demonstrate your ability to transform technical information into clear, engaging marketing documents. Be ready to discuss your writing process during the interview.
✨Demonstrate Analytical Thinking
Be prepared to discuss how you approach complex financial concepts and investment processes. Highlight your analytical skills by providing examples of how you've successfully tackled challenges in previous roles, especially in client service or RFP management.
✨Emphasise Team Collaboration
This role requires working closely with various stakeholders. Share experiences where you've successfully collaborated with different teams, showcasing your ability to build consensus and manage diverse objectives while maintaining a client-focused approach.
