Business Associate - Citi

The Business Associate is an intermediate level position within the controls and reporting team supporting the Enterprise Data Office (EDO) business execution function. The role requires a professional who applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. The Business Associate may assist in activities such as the tracking of business financials, managing employee headcount or coordination of other administrative needs. May work on ad hoc projects as requested.

Roles and Responsibilities:

• Interface with Business Execution teams to manage hiring requirements and oversee the end-to-end headcount request approval process.
• Consolidate weekly hiring submission requests for FTE resources globally including completing data quality reviews and maintaining all relevant documentation.
• Support resource location strategy and assist with future headcount planning.
• Perform data quality management across all workforce management tools.
• Support offboarding/Leaver management.
• Complete testing/signoff for workforce management tool enhancements as required.
• Expand current processes and responsibilities across EDO organisation, including onboarding of data in Workforce Management tool (WMC), staff training, support, and troubleshooting.
• Support management by providing ad hoc analysis on an as needed basis.
• Apply judgment when reviewing and interpreting data, preparing reports, and sharing findings to management.
• Minimize risk to business partners through a solid understanding of procedural requirements and control policies.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Knowledge/Experience:

• Proven relevant experience.
• Advanced Excel expertise including demonstrated capabilities with pivot tables, VLOOKUPs, and formulas.
• Experience working with large data sets.
• Experience of learning new work/activities quickly and identifying opportunities for process improvement.
• Interest and experience in the financial services industry, particularly in the areas of technology and data mining.

Skills:

• Consistently demonstrates clear and concise written and verbal communication skills.
• Ability to effectively synthesize and communicate complex business issues through concise presentation skills.
• Outstanding analytical, strategic, and problem-solving skills, with a keen attention to detail.
• Strong Microsoft Office skills including Microsoft Excel, PowerPoint, and Outlook.
• Focused on quality of output as well as the speed of delivery.
• Ability to use own initiative.
• Strong team working skills.
• Ability to manage multiple projects and prioritize tasks effectively.

What we can offer you:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretional annual performance related bonus.
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.