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- Tasks: Enhance customer experience by managing inquiries and resolving complaints.
- Company: Leading financial services provider with a focus on service excellence.
- Benefits: Competitive salary, generous benefits, and growth opportunities.
- Why this job: Join a supportive team and make a real difference in customer service.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Agile working environment with personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
A leading financial services provider is seeking a Customer Service Representative in Bristol to enhance customer experience and service excellence. The role involves managing customer inquiries, maintaining accurate records, and resolving complaints, with a strong emphasis on attention to detail and effective communication.
The company offers a competitive salary, generous benefits, and opportunities for personal and professional growth, fostering a supportive and agile working environment.
Finance Customer Service Specialist (6-Month FTC) in Bristol employer: Jobs via eFinancialCareers
Contact Detail:
Jobs via eFinancialCareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Customer Service Specialist (6-Month FTC) in Bristol
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role is all about enhancing customer experience, being able to articulate your thoughts clearly and confidently will set you apart. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Finance Customer Service Specialist (6-Month FTC) in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and finance. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and communication prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer experience and how you can contribute to our team. Keep it concise but impactful!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully resolved customer complaints in the past. We love seeing candidates who can think on their feet and provide excellent service under pressure.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our supportive and agile working environment!
How to prepare for a job interview at Jobs via eFinancialCareers
✨Know Your Stuff
Before the interview, make sure you understand the basics of finance and customer service. Brush up on common financial terms and concepts, as well as the specific services the company offers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Makes Perfect
Rehearse your answers to common interview questions, especially those related to customer service scenarios. Think about times you've resolved complaints or enhanced customer experience in previous roles. Practising with a friend or in front of a mirror can help you articulate your thoughts clearly.
✨Show Off Your Communication Skills
Since effective communication is key for this role, be prepared to demonstrate your skills during the interview. Listen carefully to the interviewer’s questions, and respond thoughtfully. Use clear and concise language, and don’t hesitate to ask for clarification if you need it.
✨Highlight Attention to Detail
In a finance role, attention to detail is crucial. Be ready to discuss how you ensure accuracy in your work. You might share examples of how you’ve maintained records or handled sensitive information in the past. This will show that you take your responsibilities seriously and can be trusted with important tasks.
