Sr Business Control Specialist (Monitoring & Inspection) in Belfast

Corporate Title: Up to Assistant Vice President

Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. Join Us in Belfast – A City of Opportunity and Innovation. We are expanding with a new Belfast office to support our global footprint in the UK and Ireland, focusing on talent investment and innovation across financial services and technology.

Role Description: The In-Line Quality Assurance (ILQA) role is responsible for performing Quality Assurance testing of Global Banking and Global Markets (GBGM) Anti-Money Laundering (AML)/Know Your Customer (KYC) client data across the Bank’s global divisions. This position sits within the Global Operations ILQA Team and requires a strong operational risk and compliance background, Risk framework (QA standard) knowledge, understanding of AML requirements and testing across multiple jurisdictions.

As a Sr Business Control Specialist, you will conduct comprehensive Refresh Quality Assurance reviews of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) requirements for GBGM records that have recently completed refreshes. You will execute testing to assess compliance with AML/Financial Crimes Global Standards, ensure accuracy and timeliness of test execution, and maintain a strong culture of compliance by identifying, escalating, and mitigating risks promptly.

Key Responsibilities:

• Conduct and coordinate thorough Refresh Quality Assurance reviews of CDD and EDD requirements for GBGM refreshes.
• Ensure associate performance and control effectiveness comply with AML regulations and policies.
• Execute QA activities, including control execution, case assignment, and timely reporting of results.
• Support Regulatory Exams and Internal Audits.
• Capture and analyse data to support governance activities and dashboard reporting.
• Implement optimised controls and enhanced QA practices to strengthen business continuity efforts.

What We Are Looking For:

Experience:

• Proven experience in Quality Control/Assurance Testing, Risk Control Self-Assessment (RCSA), internal audit, risk management, compliance, or similar business control roles.
• Exposure to Global Banking, Global Markets, or diverse business lines and functions.

Skills & Competencies:

• Robust logical reasoning and analytical skills to assess escalations and drive effective solutions.
• Excellent verbal and written communication skills with strong organisational abilities.
• Ability to prioritise tasks, work independently with minimal supervision, and manage multiple priorities under tight deadlines.
• Knowledge of AML/KYC requirements, Economic Sanctions laws, and global AML concepts.
• Proficiency in Microsoft Office (Excel, PowerPoint, SharePoint, Teams) for managing large datasets and reports.

Preferred Qualifications:

• ACAMS or ICA certification is a plus.
• Bachelor’s degree in a related field or equivalent experience.
• Ability to analyse large and complex datasets and present executive-level reports.
• Familiarity with Risk Management, Quality Control, and Quality Assurance frameworks.

Benefits Of Working At Bank Of America – UK:

• Private healthcare for you and your family.
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum.
• The ability to change core benefits and select flexible benefits including wellbeing accounts, travel insurance, critical illness, etc.
• Flex fund to use towards benefits.
• Emotional wellbeing helpline and virtual GP services.
• Peppy App for 1:1 support on health topics.
• Access to gyms and wellbeing apps via Wellhub (Headspace, Calm).
• Charitable giving option with payroll donation matching.
• Volunteer opportunities to develop skills and work with diverse groups.

Conduct and Equal Opportunity:

Good conduct and sound judgment are crucial to our long-term success. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on grounds of sex, gender identity, race, religion, age, sexual orientation, disability, or other protected characteristics. We monitor and report on related metrics to promote equality of opportunity in employment. We invite you to register your information as part of our recruitment process and welcome adjustments to ensure accessibility.