Global Financial Crimes Investigations Manager in Belfast

Bank of America is guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth informs how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. We are committed to being a diverse and inclusive workplace. We hire individuals with a broad range of backgrounds and experiences and invest in our teammates and their families by offering competitive benefits to support well-being.

We are opening a new office in Belfast—a vibrant hub for financial services and technology. The role offers opportunities for relocation support, a welcoming environment and a chance to help shape the future of banking.

The GFC Investigations Manager ensures significant issues and financial crimes trends related to fraud, money laundering, or terrorist financing are effectively communicated and acted upon. The role may involve close collaboration with law enforcement, regulatory agencies and industry counterparts to proactively share intelligence and best practices. Responsibilities include capacity planning, providing leadership, and developing and retaining a successful team. The role also reinforces consistent quality of activities, processes and outputs through effective review practices.

Key responsibilities include:

• Oversee investigative efforts, review and approve cases, and ensure timely and accurate regulatory reporting.
• Provide oversight of a team of Investigators conducting end-to-end investigations across multiple jurisdictions and entities.
• Ensure timely and accurate completion of Suspicious Activity Reports for regulators and/or law enforcement, with proper review and oversight.
• Review investigation facts, escalate risk to senior stakeholders, and partner with Front Line Units to resolve issues.
• Lead quality control, training, guidance, monitoring scenario development/enhancement, testing, and law enforcement liaison in an investigative support role.
• Evaluate internal controls and identify weaknesses or gaps.
• Lead or contribute to the financial crimes program, including regulatory change, policy management, risk assessments and issue management, and global or regional initiatives.
• Oversee or assist in remediation plan development to strengthen controls and ensure appropriate addressing of issues.

This position may also involve managing associates. In addition to role-specific responsibilities, managers at this level demonstrate the following:

• Opportunity & Inclusion Champion: Models an inclusive environment aligned to D&I goals.
• Manager of Process & Data: Demonstrates process knowledge and continuous improvement with data-driven decisions.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results; aligns team priorities.
• Risk Manager: Ensures risk discipline, controls and culture to identify and escalate issues.
• People Manager & Coach: Provides coaching and feedback to motivate and improve performance.
• Financial Steward: Manages expenses and budgets in alignment with objectives.
• Enterprise Talent Leader: Builds talent across the organization.
• Driver of Business Outcomes: Delivers results by prioritising and delegating work effectively.

Skills required include:

• Coaching
• External Resource Management
• Investigation Management (complex cases, high pressure)
• Regulatory Compliance
• Issue Management
• Policy, Procedures, and Guidelines Management
• Risk Management
• Strategy Planning and Development
• Written Communications
• Analytical, investigative and problem-solving skills
• Strong communication and global stakeholder engagement

Required Qualifications:

• Demonstrated business and functional experience
• Bachelor’s degree or equivalent experience
• Certified Anti-Money Laundering Specialist (preferred)
• Proven experience in a similar role within financial services or related government entity

UK benefits include private healthcare for you and family, competitive pension plan, life assurance and group income protection, back-up childcare and other flexible benefits. The Bank also offers wellbeing resources, fitness and wellbeing apps, charitable giving matching, volunteering opportunities and access to various support services.

Good conduct and sound judgment are crucial to our long-term success. We are committed to equal opportunity and ensure no applicant is subject to less favourable treatment based on sex, gender identity, race, religion, or other protected characteristics. We monitor recruitment to promote equality of opportunity in employment. We strive to ensure recruitment processes are accessible and encourage adjustments as needed.