At a Glance
- Tasks: Support and enhance Futures Applications, ensuring smooth operations in global finance.
- Company: Join Citi, a leading global financial services company with a diverse team.
- Benefits: Enjoy 27 days annual leave, private medical care, and a performance bonus.
- Other info: Dynamic work environment with mentorship and opportunities for continuous learning.
- Why this job: Make a real impact on global finance while growing your career in tech.
- Qualifications: Interest in app support and basic knowledge of financial markets required.
The predicted salary is between 40000 - 50000 £ per year.
Discover your future at Citi. Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview: Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Help solve real‑world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
We are seeking an Analyst to join our global Futures & Exchange Traded Derivatives (ETD) Clearing technology team. This team provides support for business‑critical clearing platforms, with a primary focus on intraday ETD processing.
Responsibilities:
- The role provides technical and business support for users of Futures Applications.
- Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short‑term resolutions and work with relevant technology partners for long‑term remediation.
- Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
- Act as a liaison between operations and finance partners, interfacing internal technology groups and vendors.
- Participates in disaster recovery testing.
- Participate in application releases, from development, testing and deployment into production.
- Perform post release checkouts after application releases and infrastructure updates.
- Develop and maintain technical support documentation.
- Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions.
- Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
- Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- Knowledge or interest about apps support procedures, concepts and of other technical areas.
- Participation in some process improvements.
- Basic Business knowledge/ understanding of financial markets and products.
- Knowledge/ experience of problem Management Tools particularly Autosys and monitoring tools.
- Evaluates (sometimes complex) situations using multiple sources of information.
- Developed communication and diplomacy skills to persuade and influence.
- Good customer service, communication and interpersonal skills.
- Good knowledge of the business and its technology strategy.
- Consistently demonstrates clear and concise written and verbal communication skills.
- Knowledge of issue tracking and reporting using tools.
- Good all-round team member.
- Effectively share information with other support team members and with other technology teams.
- Ability to communicate appropriately to relevant stakeholder.
Education:
- Bachelor's/University degree or equivalent experience.
What we’ll provide you:
- 27 days annual leave (plus bank holidays)
- A discretionary annual performance related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
Futures Applications Support Analyst - Citi in Belfast employer: Jobs via eFinancialCareers
Citi is an exceptional employer that offers a dynamic work environment where innovation meets opportunity. With a commitment to employee growth through mentorship and continuous learning, our Futures Applications Support Analyst role provides the chance to make a significant impact in global finance while enjoying generous benefits such as 27 days of annual leave, private medical care, and a supportive workplace culture that values diversity and inclusion. Join us in shaping the future of finance and experience a career that empowers you to thrive.
Contact Details:
Jobs via eFinancialCareers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Futures Applications Support Analyst - Citi in Belfast
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Jobs via eFinancialCareers values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Jobs via eFinancialCareers might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Jobs via eFinancialCareers!
✨Direct Apply to Jobs via eFinancialCareers
Let's not forget to apply directly through the Jobs via eFinancialCareers website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Futures Applications Support Analyst - Citi in Belfast
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Jobs via eFinancialCareers.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Jobs via eFinancialCareers. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Jobs via eFinancialCareers
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
