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- Tasks: Lead AI adoption initiatives and drive change across departments.
- Company: Quilter plc is a top wealth management firm focused on brighter financial futures.
- Benefits: Enjoy flexible working, a generous holiday allowance, and an incentive scheme.
- Why this job: Be part of a transformative journey, shaping the future of AI in a collaborative environment.
- Qualifications: Experience in leading change initiatives, especially in digital or AI transformation.
- Other info: Join a diverse team that values curiosity, integrity, and collaboration.
The predicted salary is between 43200 - 72000 £ per year.
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Fixed Term Contract Duration – 11 Months
About The Business
Quilter plc is a leading wealth management company dedicated to supporting brighter financial futures for every generation. As of the end of December 2024, we manage £119.4 billion in customer investments..
Our Affluent business segment encompasses the financial planning businesses, Quilter Financial Planning, the Quilter investment platform and Quilter Investors, the Multi-asset investment solutions business.
Our High Net Worth business segment includes the discretionary fund management business, Quilter Cheviot, together with Quilter Private Client Advisers.
Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it\’s the perfect time to join us!
About The Role
Level: 5
Department: HR
Contract: 12 month fixed term contract
Location: Southampton or London – Hybrid
We are seeking a dynamic and positive change leader to help drive technological adoption in support of our future fit strategic goal.
With M365 Copilot already in use by 25% of our workforce and the rest using Copilot Chat, our focus is now on expanding adoption, integrating AI into our daily workflows, and achieving measurable business value across the company.
This role requires a hands-on and collaborative approach. You will lead cross-functional initiatives, working closely with various departments, including business units, IT, and HR, as well as our champions network. Your goal will be to accelerate adoption, build AI fluency, and ensure that our people, processes, and platforms are aligned to deliver sustainable returns on our AI investments.
Key Responsibilities
Strategic Leadership
- Work with Quilter\’s people and technology teams, as well as Microsoft Partners, to define and execute the change strategy for enterprise-wide adoption of Copilot.
- Partner with senior leaders to align AI transformation goals with business priorities and KPIs.
Adoption Acceleration
- Lead targeted adoption campaigns, training programs, and use case development to drive meaningful usage – understanding that every area of the business is at a different stage of maturity.
- Identify and remove barriers to adoption, including process redesign, learning experience design and cultural shifts.
Use Case Enablement
- Collaborate with business units to identify high-impact use cases for AI augmentation and automation.
- Facilitate prototyping and scaling of AI-powered workflows, leveraging internal and external expertise.
Change Management
- Design and implement change management frameworks tailored to AI transformation, including stakeholder engagement, communications, and feedback loops, working closely with our culture, communications, EX and learning teams.
- Champion a culture of experimentation, learning, and responsible AI use.
Communications Management
- Working closely with the internal communications team, oversee the employee communications and engagement plan, ensuring that channels are utilised effectively and plans dovetail with the wider people strategy activity.
- Support the team\’s community management efforts in Viva Engage and other channels, in support of the overall adoption objectives.
Capability Building
- Work with people-focused teams (L&D, culture, internal comms, EX) to build AI literacy and role-specific engagement and upskilling programs.
- Support communities of practice and internal champions to sustain momentum.
Project management
- Be accountable for a comprehensive plan that outlines the goals, timelines, and resources needed for the adoption programme. This includes setting clear objectives and milestones to track progress.
- Anticipate challenges and identify potential risks and develop mitigation strategies to address them.
- Efficiently manage resources, including time, budget, and people capacity, to ensure the adoption programme stays on track, prioritising tasks and making adjustments as needed.
Measurement & ROI
- Define success metrics and continuously monitor progress of the adoption programme, identifying areas for improvement and evaluating its effectiveness to demonstrate tangible value of AI investment.
- Report regularly to stakeholders on progress, risks, and opportunities.
About You
Essential
- Proven experience leading enterprise change initiatives, ideally in digital, data, or AI transformation.
- Strong understanding of Generative AI and Agentic AI concepts, tools, and use cases.
- Technical Proficiency with M365 Copilot or similar AI productivity tools to effectively guide the adoption process and address any technical questions or concerns.
- Exceptional stakeholder management and communication skills.
- Ability to manage engagement, communications and event activities in support of adoption – backed up by a strong internal comms team.
- Ability to translate technical capabilities into business value and user-centric narratives.
- Strong collaboration skills to collectively deliver the programme, including matrix management, guidance and support.
- Experience working in complex, regulated environments (e.g., insurance, financial services).
Desirable
- Hands-on experience with AI adoption programs or pilots (even if small-scale).
- Exposure to prompt engineering, AI governance, or workflow automation.
- Background in consulting, innovation, or transformation roles.
- A certification in change management methodologies (e.g., PROSCI, ADKAR) may be an advantage.
Potential Indicators
- Demonstrated curiosity and learning agility in emerging technologies.
- Participation in AI communities, hackathons, or internal innovation programs.
- Strong storytelling and influence skills, especially with non-technical audiences.
#Quilter
Inclusion & Diversity
We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.
Values
Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we\’re one step ahead of our clients\’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.
Core Benefits
Holiday: 182 hours (26 days)
Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
Healthcare Cash Plan: Jersey employees only.
Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits.
In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Business Development and Sales
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AI Adoption & Change Consultant employer: Jobs via eFinancialCareers
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StudySmarter Expert Advice 🤫
We think this is how you could land AI Adoption & Change Consultant
✨Tip Number 1
Familiarise yourself with M365 Copilot and other AI productivity tools. Understanding their functionalities will not only help you in the role but also demonstrate your proactive approach to learning and adapting to new technologies.
✨Tip Number 2
Network with professionals in the AI and change management fields. Engaging with communities or attending relevant events can provide insights into industry trends and best practices, making you a more attractive candidate.
✨Tip Number 3
Showcase your experience in leading change initiatives by preparing specific examples of past projects. Highlighting your ability to drive adoption and manage stakeholder engagement will resonate well with the hiring team.
✨Tip Number 4
Stay updated on the latest developments in Generative AI and Agentic AI concepts. Being knowledgeable about these topics will not only enhance your discussions during interviews but also align with Quilter's focus on technological transformation.
We think you need these skills to ace AI Adoption & Change Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in change management and AI adoption. Use specific examples that demonstrate your ability to lead enterprise change initiatives, particularly in digital or AI transformation.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with Quilter's goals, especially in driving technological adoption and building AI fluency within teams.
Showcase Relevant Skills: Emphasise your understanding of Generative AI and M365 Copilot. Mention any hands-on experience you have with AI adoption programs or change management methodologies, as these are crucial for the role.
Highlight Collaboration Experience: Since the role involves working closely with various departments, illustrate your collaboration skills. Provide examples of how you've successfully worked in cross-functional teams to achieve common goals.
How to prepare for a job interview at Jobs via eFinancialCareers
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of the AI Adoption & Change Consultant role. Familiarise yourself with Quilter's business model and how AI can enhance their operations. This will help you articulate how your skills align with their needs.
✨Showcase Your Experience
Prepare to discuss your previous experience in leading change initiatives, particularly in digital or AI transformation. Be ready to provide specific examples of how you've successfully driven adoption in past roles, focusing on measurable outcomes.
✨Demonstrate Technical Proficiency
Since the role involves working with M365 Copilot and other AI tools, be prepared to discuss your technical knowledge. Highlight any hands-on experience you have with these technologies and how you've used them to solve problems or improve processes.
✨Emphasise Collaboration Skills
This position requires strong collaboration across various departments. Be ready to share examples of how you've worked effectively in cross-functional teams, managed stakeholder relationships, and facilitated communication to achieve common goals.