At a Glance
- Tasks: Manage relationships and promote Group Protection products to intermediary partners.
- Company: Join Legal & General, a leading UK financial services group with a rich history since 1836.
- Benefits: Enjoy a competitive salary, performance bonuses, generous holiday, and flexible working options.
- Why this job: Make a real impact by helping customers secure their financial futures in a collaborative environment.
- Qualifications: Sales or customer service experience, strong communication skills, and a proactive mindset are essential.
- Other info: Embrace an inclusive culture with opportunities for career development and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
Legal & General (L&G) is a leading UK financial services group and major global investor.
We\’ve been safeguarding people\’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.
We are one of the world\’s largest asset managers and provide powerful asset origination capabilities. These underpin our retirement and protection solutions: we are an international player in pension risk transfer, UK and US life insurance, UK workplace pensions, and retirement income.
L&G Retail supports the savings, protection, and retirement needs of around 14 million people through our retail and workplace businesses.
Our Retail division helps people enjoy a more colorful retirement, including Lifetime Mortgages, Retirement Interest Only Mortgages, and financial advice on our lending products.
We are the UK\’s number one individual life insurer and also provide Group Protection products for employers. We support home buying through our Mortgage Club, the UK\’s largest, and our award-winning Surveying Services team. Our fintech team supports socially useful start-ups in workplace, home, insurance, and wealth sectors.
Joining us means helping create brighter financial futures for our customers.
Job Description
We\’re recruiting for a Telephone Account Manager Development Manager on a 12-month FTC with a competitive salary.
Are you a confident communicator passionate about building strong business relationships? Join our Group Protection Distribution team as a Telephone Account Manager to deliver outstanding service and results to our intermediary partners. We\’re looking for collaborative, goal-oriented individuals who want to make a difference.
Key Responsibilities:
- Managing relationships with intermediary accounts
- Promoting Group Protection products and propositions
- Achieving new business and retention targets
- Developing account strategies using market intelligence
- Collaborating with internal teams to meet client expectations
- Responding to pre-renewal inquiries and gathering key information
- Maintaining knowledge of products and competitors
- Handling customer queries and complaints professionally
Qualifications
Ideal candidates will have:
- Experience in sales, telesales, customer service, or sales support
- Strong communication and influencing skills
- Ability to build and maintain professional relationships
- Commercial awareness and market understanding
- Knowledge of Group Protection products (desirable)
- Understanding of regulatory frameworks
- Proactive and achievement-driven mindset
- Team-oriented approach
We offer a comprehensive benefits package, including:
- Performance-related bonus and share schemes
- Generous pension contributions
- Life assurance
- Healthcare plan (permanent employees)
- At least 25 days holiday plus public holidays; options to buy/sell holiday
- Family leave policies
- Electric car salary sacrifice scheme
- Employee discounts and modern, well-designed offices
Additional Information
At L&G, we believe in generating positive returns while building a better future. We foster an inclusive culture with opportunities for collaboration and career development. We support flexible working arrangements and value diverse backgrounds and experiences. If you don\’t meet every criterion, consider your strengths, potential, and connection to our purpose.
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Account Manager - Legal & General employer: Jobs via eFinancialCareers
Contact Detail:
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StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Legal & General
✨Tip Number 1
Familiarise yourself with Legal & General's Group Protection products. Understanding their offerings will not only help you in conversations but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of Legal & General on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss your experience in sales and customer service in detail. Think of specific examples where you've successfully built relationships or achieved targets, as these will be key in showcasing your fit for the Telephone Account Manager role.
✨Tip Number 4
Stay updated on industry trends and competitor activities within the financial services sector. This knowledge will not only enhance your market understanding but also allow you to contribute meaningfully to discussions about account strategies.
We think you need these skills to ace Account Manager - Legal & General
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Telephone Account Manager position at Legal & General. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience in sales, customer service, or account management. Emphasise your strong communication skills and any previous achievements that align with the role's requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for building business relationships and your understanding of Group Protection products. Use specific examples from your past experiences to demonstrate how you meet the qualifications outlined in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Jobs via eFinancialCareers
✨Know Your Products
Familiarise yourself with Legal & General's Group Protection products. Understanding the specifics of what they offer will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
As a Telephone Account Manager, strong communication is key. Prepare to discuss examples of how you've effectively communicated with clients or colleagues in the past, highlighting your ability to build relationships.
✨Demonstrate Market Awareness
Research the current trends in the financial services industry, particularly in Group Protection. Being able to discuss competitors and market dynamics will show that you are proactive and commercially aware.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer queries or complaints. Think of specific instances from your past experience where you successfully navigated similar situations.