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- Tasks: Be the friendly face of our pharmacy, helping patients and managing prescriptions.
- Company: Join the NHS, a trusted name in healthcare with a commitment to patient care.
- Benefits: Competitive salary, full-time hours, and the chance to make a real difference.
- Why this job: Play a vital role in patient care while developing your skills in a supportive environment.
- Qualifications: Customer-focused attitude and strong organisational skills are essential.
- Other info: Opportunity for career growth and training in a dynamic healthcare setting.
The predicted salary is between 22816 - 24336 £ per year.
As a Senior Pharmacy Receptionist, you’ll be the primary point of contact for the dispensary service, demonstrating courtesy to patients and staff. Your responsibilities include receiving prescriptions, resolving issues, and ensuring completeness of patient details. You’ll assist patients with the payment kiosk, manage stock control, and provide guidance on exemptions. Moreover, you’ll play a crucial role in liaising with patients and ward staff, handling delays, and providing training to new volunteers and pharmacy staff.
Key Responsibilities:
- Receive prescriptions following agreed procedures.
- Ensure completeness of patient details on prescriptions.
- Assist patients with payment kiosk and escalate complex issues.
- Utilize stock control system to manage pharmacy inventory.
- Signpost patients to community pharmacies when appropriate.
- Book prescriptions onto PTS in a timely manner.
- Flag prescriptions past or approaching completion time.
- Communicate delays in processing prescriptions to patients and ward staff.
- Provide induction to new volunteer staff.
- Conduct training on Customer Service and Reception duties.
- Organize the collection of outpatient prescriptions efficiently.
- File prescriptions regularly, ensuring up-to-date records.
- Complete other daily duties as required by the dispensary management team.
If you are a proactive and customer-focused individual with excellent organizational skills, we invite you to apply for this rewarding position.
Required Senior Pharmacy Receptionist-Apply Now employer: jobs pharmaguidelines
Contact Detail:
jobs pharmaguidelines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Required Senior Pharmacy Receptionist-Apply Now
✨Tip Number 1
First things first, research the company! Get to know NHS Jobs and their values. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your skills match the Senior Pharmacy Receptionist role. We want you to feel confident and ready to impress!
✨Tip Number 3
Don’t forget to prepare some questions for them too! This shows you're engaged and keen to learn more about the role and the team. Plus, it gives you a chance to see if it's the right fit for you.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see you take this step towards joining the NHS team!
We think you need these skills to ace Required Senior Pharmacy Receptionist-Apply Now
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Senior Pharmacy Receptionist role. We want to see how your skills align with the responsibilities listed in the job description.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the position and explain why you’re the perfect fit. We love seeing genuine passion for patient care and customer service.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out.
Apply Through Our Website: Don’t forget to apply through the NHS Jobs website using the Job ID C9418-24-0256. This ensures your application gets to us directly, making the process smoother for everyone involved!
How to prepare for a job interview at jobs pharmaguidelines
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Pharmacy Receptionist. Familiarise yourself with the key tasks like managing prescriptions, assisting patients with payment kiosks, and stock control. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As this position involves a lot of patient interaction, be prepared to discuss your customer service experience. Think of specific examples where you've resolved issues or provided excellent service. This will demonstrate your ability to handle the demands of the job and your commitment to patient care.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. For instance, you might be asked how you would handle a delay in processing prescriptions. Practise your responses to these types of questions, focusing on your problem-solving skills and ability to communicate effectively with both patients and staff.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities for new staff, or how the pharmacy manages busy periods. This shows your enthusiasm for the role and helps you gauge if the workplace is the right fit for you.
