Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support IT systems, resolve tickets, and assist users with tech issues.
- Company: Join TMF Group, a global leader in administrative services.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Be part of a dynamic team making a real difference in IT support.
- Qualifications: Experience with Windows, ITIL, and networking technologies required.
- Other info: Opportunity to work in a collaborative and innovative workplace.
The predicted salary is between 36000 - 60000 £ per year.
We never request payment during recruitment and only contact candidates via official TMF channels. Please verify roles on our website.
About TMF Group
TMF Group provides essential administrative services, with 11,000+ experts in 125+ offices across 87 jurisdictions.
Role
We seek a Workplace Support IT Engineer for our Jersey office.
Responsibilities
- Support OS deployments, IT assets and local applications.
- Resolve ITSM tickets within SLA.
- Assist users with devices and application access.
- Maintain documentation, asset registers and Active Directory.
- Provide hands-on support for servers, networks and infrastructure.
- Monitor resources, raise purchase orders and support IT budgeting.
Qualifications
Experience with Windows 10/11, Windows Server, Hyper-V, ITIL 4, LAN/WiFi, Dell servers, storage, backups, Citrix and VPN.
Workplace Support IT Engineer at TMF Group employer: jobs.jerseyeveningpost.com-job boards
Contact Detail:
jobs.jerseyeveningpost.com-job boards Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Support IT Engineer at TMF Group
✨Tip Number 1
Get to know the company! Research TMF Group and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the technical stuff! Brush up on your skills related to Windows 10/11, Hyper-V, and ITIL 4. Be ready to demonstrate your knowledge during interviews, as hands-on support is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining TMF Group and makes it easier for us to keep track of your application.
We think you need these skills to ace Workplace Support IT Engineer at TMF Group
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workplace Support IT Engineer role. Highlight your experience with Windows 10/11, ITIL 4, and any relevant hands-on support you've provided in previous roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your experience with ITSM tickets and asset management – it’s all about showing us you understand the job.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. Avoid jargon unless it’s relevant to the role. We appreciate straightforward communication, so make it easy for us to see your qualifications and enthusiasm!
Apply Through Our Website: We encourage you to apply through our official website. It’s the best way to ensure your application gets to us directly. Plus, you can check out more about TMF Group and what we do while you’re there!
How to prepare for a job interview at jobs.jerseyeveningpost.com-job boards
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11, Windows Server, and Hyper-V. Be ready to discuss your hands-on experience with these systems, as well as any troubleshooting you've done. The more specific examples you can provide, the better!
✨Familiarise Yourself with ITIL Principles
Since TMF Group values ITIL 4, it’s crucial to understand its principles. Prepare to explain how you've applied ITIL practices in your previous roles, especially in resolving ITSM tickets and maintaining service levels. This will show that you’re not just familiar with the framework but can also implement it effectively.
✨Demonstrate Problem-Solving Skills
Be ready to tackle hypothetical scenarios during the interview. Think about common issues users face with devices and applications, and articulate how you would approach resolving them. This will highlight your analytical skills and ability to think on your feet.
✨Show Enthusiasm for Team Collaboration
As a Workplace Support IT Engineer, you'll be part of a larger team. Share examples of how you've successfully collaborated with others in past roles, whether it's supporting colleagues or contributing to IT budgeting discussions. A positive attitude towards teamwork can set you apart!
