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- Tasks: Lead a team to deliver exceptional customer service and maintain store standards.
- Company: Join the renowned Marks and Spencer team at SandpiperCI.
- Benefits: Competitive pay, employee discounts, and opportunities for career advancement.
- Why this job: Be a key player in creating a fantastic shopping experience for customers.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Dynamic retail environment with a focus on teamwork and growth.
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities:
- Provide support by acting as a key holder, opening and closing whenever required.
- Ensure compliance with established company and regulatory guidelines and procedures to provide high-quality service and outstanding customer care.
- Maintain availability levels across the store prioritising off sales and low levels.
- Keep up to date with store promotions to drive customers into store and promote key lines.
- Provide and train others to deliver great service, regularly observe individual interaction to provide feedback.
- Ensure the correct procedures are followed for wasting stock.
- Accurately use colleague rota to ensure service levels are provided within budget.
Supervisor - Marks and Spencer St Martin at SandpiperCI Retail Limited employer: jobs.jerseyeveningpost.com-job boards
Contact Detail:
jobs.jerseyeveningpost.com-job boards Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Marks and Spencer St Martin at SandpiperCI Retail Limited
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Marks and Spencer's values and how they align with your own. This will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the responsibilities listed, like training others and ensuring compliance.
✨Tip Number 3
Show off your customer service skills! Be ready to share specific examples of how you've provided outstanding service in the past. This is key for a role that prioritises high-quality customer care.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which can set you apart from other candidates.
We think you need these skills to ace Supervisor - Marks and Spencer St Martin at SandpiperCI Retail Limited
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you’re excited about the role and ready to support our team at Marks and Spencer!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. Focus on your skills in compliance, training, and customer care, as these are key for the Supervisor role we’re looking to fill.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your experiences and qualifications are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position.
How to prepare for a job interview at jobs.jerseyeveningpost.com-job boards
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with Marks and Spencer’s values, products, and current promotions. This will show your genuine interest in the brand and help you discuss how you can contribute to driving customers into the store.
✨Demonstrate Leadership Skills
As a supervisor, you'll need to lead by example. Prepare examples of how you've successfully trained others or provided feedback in previous roles. Highlight your ability to maintain high service levels and compliance with guidelines.
✨Be Ready for Scenario Questions
Expect questions about handling stock wastage or managing staff rotas. Think of specific situations where you’ve had to make tough decisions or prioritise tasks under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Customer Care Approach
Customer care is key in retail. Be prepared to discuss how you would ensure outstanding service and what strategies you would implement to keep the team motivated. Share any personal experiences that highlight your commitment to customer satisfaction.
