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- Tasks: Lead IT support, manage software infrastructure, and ensure top-notch customer service.
- Company: Join a supportive firm focused on employee growth and satisfaction.
- Benefits: Enjoy opportunities for remote work and access to corporate perks.
- Why this job: Be part of a dynamic team making a real impact in the tech world.
- Qualifications: 5+ years in IT support with expertise in operating systems and financial services applications.
- Other info: Contact our talent team or sign up for job alerts to stay updated!
The predicted salary is between 36000 - 60000 £ per year.
Fantastic opportunity available for a Senior IT Support Technician to join our client and take on a key role in providing the highest quality support to the business ensuring that the IT network is fit for purpose leveraging appropriate technology efficiently and effectively.
Key responsibilities will include but are not limited to:
- Taking responsibility for the administration, maintenance and monitoring of software infrastructure and applications.
- Ensuring operational excellence.
- Working with the outsourced managed IT provider to ensure a high level of customer service.
The ideal candidate must have at least 5 years' experience working within either an IT, applications or infrastructure support function with specialist knowledge of operating systems, devices, software and applications (particularly those used within financial services). You must have the ability to build strong collaborative relationships and have relevant and practical experience in delivering multiple small IT projects.
Great opening with a supportive and employee focused firm - contact us today to be considered!
Senior IT Support Technician - Assistant Manager employer: jobs.jerseyeveningpost.com-job boards
Contact Detail:
jobs.jerseyeveningpost.com-job boards Recruiting Team
hello@select.je
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Support Technician - Assistant Manager
✨Tip Number 1
Familiarise yourself with the specific technologies and software used in financial services. This will not only help you understand the role better but also allow you to speak confidently about your experience during any discussions.
✨Tip Number 2
Network with professionals in the IT support field, especially those who have experience in financial services. Attend industry events or join online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your experience with managing small IT projects. Be ready to share specific examples of how you've successfully delivered projects on time and within budget, as this is a key requirement for the role.
✨Tip Number 4
Showcase your ability to build collaborative relationships by highlighting past experiences where teamwork was essential. Think of examples where you worked closely with outsourced providers or cross-functional teams to achieve common goals.
We think you need these skills to ace Senior IT Support Technician - Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support, particularly focusing on your 5+ years of experience and any specific knowledge of operating systems and applications used in financial services.
Craft a Strong Cover Letter: Write a cover letter that showcases your ability to build collaborative relationships and your experience in managing small IT projects. Be sure to mention your enthusiasm for the role and how you can contribute to operational excellence.
Highlight Technical Skills: In your application, clearly list your technical skills related to software infrastructure and applications. Mention any certifications or training that demonstrate your expertise in the field.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at jobs.jerseyeveningpost.com-job boards
✨Showcase Your Technical Expertise
Make sure to highlight your experience with operating systems, devices, and applications, especially those relevant to financial services. Be prepared to discuss specific technologies you've worked with and how you've leveraged them to improve IT support.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled complex IT issues in the past. Discuss your approach to troubleshooting and how you ensure operational excellence in your work. This will show your potential employer that you can handle the challenges of the role.
✨Emphasise Collaboration
Since building strong relationships is key for this role, be ready to share experiences where you've successfully collaborated with teams or external providers. Highlight your communication skills and how they contribute to effective teamwork.
✨Prepare for Project Discussions
As the role involves delivering multiple small IT projects, think of specific projects you've managed or contributed to. Be ready to discuss your role, the outcomes, and any lessons learned, showcasing your ability to manage time and resources effectively.
