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For Companies At a Glance
- Tasks: Administer trusts and companies while ensuring top-notch client service and compliance.
- Company: Dynamic Trust Company with a focus on client satisfaction and professional growth.
- Benefits: Full-time role with opportunities for training, development, and career advancement.
- Why this job: Join a collaborative team and enhance your skills in a rewarding environment.
- Qualifications: Minimum two years of experience and strong communication skills required.
- Other info: Emphasis on personal development and maintaining a positive company culture.
The predicted salary is between 36000 - 60000 £ per year.
Our client is seeking a Senior Administrator within the Client Services function of their Trust Company Business. This role involves working closely with Client Directors and their team to deliver efficient and timely client service functions for a larger portfolio of clients, including those with more complex needs. The position requires a proactive approach to client engagement and regulatory adherence. This is a full-time position based in Jersey, with opportunities for professional development and qualification.
Job Duties
- Administer a portfolio of trusts, companies, and foundations, liaising with clients, banks, and investment managers as required.
- Maintain day‑to‑day relationships with clients, including attending meetings and delivering finalised transactions.
- Ensure administration is conducted in accordance with the company\’s policies and procedures.
- Uphold a strong understanding of relevant legislation and regulations, particularly in relation to AML/CFT laws.
- Engage actively in risk management practices and adhere to the company\’s risk appetite.
- Participate in the DayBox process for reviewing and authorising client activities and transactions.
- Collaborate with the Client Group to complete new business documentation and onboarding processes.
- Prepare accurate minutes for client entity transactions.
- Record time accurately in PlainSail, meeting chargeable time targets.
- Manage cash collections related to billing and debt collection promptly and effectively.
- Complete periodic Client Risk Assessments and attend seminars, presentations, and events as appropriate.
- Take responsibility for personal development, including fulfilling CPD requirements based on agreed performance objectives.
- Champion and model the company\’s values and behaviours.
Job Requirements
- Eligibility for registration as a Category C Employee under the Trust Company Business Code of Practice.
- Minimum of two years of relevant experience.
- Either holding or working towards a Table 5 qualification.
- Sound knowledge of regulatory requirements applicable to Jersey Trust Company Business.
- Strong oral and written communication skills.
- High level of accuracy and attention to detail.
- Analytical mindset with an enquiring approach.
- Excellent task and diary management skills, focusing on task completion.
- Strong interpersonal skills with confidence to engage with individuals at all levels of seniority.
- Proficient and accurate use of relevant systems.
What You\’ll Love
This role presents an exciting opportunity to contribute to maintaining and enhancing the organisation\’s reputation. You will work within a collaborative environment that values service excellence and offers a wide range of opportunities for professional growth and career development. The organisation places emphasis on training and personal development, making it a great place for individuals looking to advance their skills in regulatory oversight and client service delivery.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
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Senior Administrator, Client Services employer: jobs.jerseyeveningpost.com-job boards
Contact Detail:
jobs.jerseyeveningpost.com-job boards Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator, Client Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their client service approach and think of examples from your experience that showcase your skills. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re a great fit for the Senior Administrator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re here to support you every step of the way in landing that dream job in client services.
We think you need these skills to ace Senior Administrator, Client Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Administrator role. Highlight your experience in client services and any relevant qualifications, especially those related to regulatory requirements. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your proactive approach aligns with our values. Don’t forget to mention your understanding of AML/CFT laws – it’s a big deal for us!
Showcase Your Attention to Detail: In this role, accuracy is key. When filling out your application, double-check for typos and ensure all information is correct. We appreciate candidates who take the time to present their best selves!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at jobs.jerseyeveningpost.com-job boards
✨Know Your Stuff
Make sure you brush up on the relevant legislation and regulations, especially around AML/CFT laws. Being able to discuss these confidently will show that you're proactive and knowledgeable, which is exactly what they’re looking for.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed client relationships or complex transactions. This will help demonstrate your ability to handle the responsibilities of administering a portfolio of trusts and companies.
✨Engage with Confidence
Practice your communication skills! You’ll need to engage with clients and colleagues at all levels, so being articulate and confident in your responses will make a great impression. Consider doing mock interviews with a friend to refine your delivery.
✨Highlight Your Attention to Detail
Since accuracy is key in this role, be ready to discuss how you ensure precision in your work. Whether it’s through meticulous diary management or thorough documentation, showcasing your attention to detail will resonate well with the interviewers.
