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- Tasks: Deliver top-notch customer service while managing check-ins and vessel operations.
- Company: Dynamic customer service company in the UK with a focus on excellence.
- Benefits: Flexible shifts, competitive pay, and opportunities for personal growth.
- Why this job: Join a vibrant team and make a difference in passenger experiences.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Exciting role with varied shifts and a chance to work in a lively environment.
The predicted salary is between 24000 - 36000 £ per year.
A customer service company in the UK is seeking a dedicated individual to deliver exceptional service while managing check-ins and vessel operations.
Responsibilities include:
- Operating specific systems for vehicle and passenger check-ins
- Providing service updates
- Verifying hazardous materials
- Coordinating with authorities
- Assisting with the loading and embarkation of passengers, including those with reduced mobility
This position operates on an 8-hour variable shift pattern, requiring availability for 5 out of 7 days per week.
Seasonal Vessel Operations & Customer Service Specialist employer: jobs.jerseyeveningpost.com-job boards
Contact Detail:
jobs.jerseyeveningpost.com-job boards Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Vessel Operations & Customer Service Specialist
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and any recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face in the role, like handling difficult customers or coordinating with authorities. Role-playing these situations can really boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're proactive and keen to learn more about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Seasonal Vessel Operations & Customer Service Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and operations. We want to see how your skills match the role, so don’t be shy about showcasing your past achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering exceptional service and how you can contribute to our team. Keep it friendly and professional!
Showcase Your Availability: Since this role requires flexibility with shifts, be clear about your availability in your application. We appreciate candidates who can commit to the 5 out of 7 days requirement!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at jobs.jerseyeveningpost.com-job boards
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Seasonal Vessel Operations & Customer Service Specialist. Familiarise yourself with the systems used for check-ins and the importance of verifying hazardous materials. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position revolves around delivering exceptional service, be prepared to share specific examples from your past experiences where you went above and beyond for a customer. Highlight any situations where you assisted individuals with reduced mobility or managed challenging customer interactions, as this will demonstrate your suitability for the role.
✨Be Ready for Shift Patterns
This job requires flexibility with an 8-hour variable shift pattern. During the interview, express your availability and willingness to work across different days and times. It’s also a good idea to think about how you manage your time and energy during shifts, as this shows you’re ready for the demands of the role.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
