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- Tasks: Provide exceptional customer service and support while meeting sales targets.
- Company: Join a dynamic retail team focused on collaboration and customer satisfaction.
- Benefits: Full-time hours, supportive environment, and opportunities for skill development.
- Why this job: Make a real impact in the community while working with cutting-edge technology.
- Qualifications: Previous sales experience and a passion for customer service are essential.
- Other info: Enjoy a culture committed to sustainability and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Our client is seeking a dedicated Retail Sales Consultant to join their team in Jersey. This full-time position involves 37.5 hours of work per week, Monday to Saturday, with one day off during the week. The successful candidate will play a crucial role in providing professional sales and support services to customers who are interested in purchasing products and services. This role will focus on delivering excellent customer service while striving to meet sales targets. The Retail Sales Consultant will be responsible for ensuring that every customer leaves with their needs met and a complete understanding of their service or product. Furthermore, this position will require adherence to safety and regulatory guidelines, contributing to a secure and compliant working environment.
Job Duties:
- Arrive at work in time for daily staff briefings before store opening.
- Provide a professional sales service to all customers.
- Strive for excellence in customer service at all times.
- Greet customers warmly and provide honest and clear information.
- Ensure every customer leaves satisfied with their needs addressed.
- Offer complete information to aid customers in making informed decisions.
- Demonstrate and sell products and services from the mobile and residential portfolio.
- Attain full competency in the relevant computerised systems and applications post-training.
- Provide ongoing support for all products and services through face-to-face, email, and telephone interactions.
- Resolve customer queries and complaints within one working day.
- Assist in training of new retail team members as needed.
- Attend training sessions as required.
- Respond to customer requirements promptly.
- Understand and comply with the company's regulatory and commercial requirements.
- Meet both personal and group sales targets while processing orders within specified targets.
- Safeguard the company against legal action and adhere to the company's safety policies.
- Work selected Thursday nights and Sundays during the Christmas trading period from November 1st to December 31st.
- Comply with all relevant licensing, Data Protection, and Health and Safety laws and policies.
- Undertake appropriate security awareness training and understand incident reporting processes.
- Hold a satisfactory Basic Police Disclosure, with all disclosures treated confidentially.
Job Requirements:
- A strong passion for prioritising customer service.
- Previous sales experience is essential.
- Appreciation for the importance of effective customer service.
- Ability to handle difficult customer interactions with professionalism.
- Enthusiasm for new technology.
- Capability to produce accurate and high-quality work.
- Effective communication skills with customers and staff at all levels.
- Ability to promote the client's brand while maintaining high standards of customer care.
- Knowledge of Microsoft Office is highly desirable.
- Familiarity with modern retail technology and a keen interest in mobile technology.
- Self-motivated with the ability to work independently or as part of a team.
- Excellent verbal communication skills and good personal presentation.
What You'll Love:
You will love being part of a dynamic team that values collaboration, customer satisfaction, and a passion for technology and learning. Our client fosters a community-focused culture with a commitment to sustainability, ensuring you feel good about the work you do. This role offers the opportunity to develop your skills in a supportive environment while contributing to a leading brand in the retail sector, making your efforts truly impactful on customers and the wider community.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists.
Retail Sales Consultant employer: jobs.jerseyeveningpost.com-job boards
Contact Detail:
jobs.jerseyeveningpost.com-job boards Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Consultant
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Retail Sales Consultant role. Focus on your previous sales experience and how it aligns with their customer service goals.
✨Tip Number 3
Dress to impress! First impressions matter, especially in retail. Make sure you look professional and approachable, as this reflects your understanding of the brand's image and customer expectations.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Consultant
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for customer service in your application. We want to see how you prioritise customer satisfaction and how you've gone the extra mile in previous roles.
Tailor Your Experience: When writing your application, tailor it to reflect your previous sales experience. We love seeing how your skills align with the role of a Retail Sales Consultant, so don’t hold back on those relevant achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at jobs.jerseyeveningpost.com-job boards
✨Know the Product Inside Out
Before your interview, make sure you research the products and services offered by the company. Understanding the features and benefits will help you answer questions confidently and demonstrate your passion for customer service.
✨Practice Your Customer Interaction Skills
Since this role heavily focuses on customer service, practice handling various customer scenarios. Think about how you would greet a customer, address their needs, and resolve any complaints. Role-playing with a friend can be super helpful!
✨Showcase Your Sales Experience
Be ready to discuss your previous sales experience in detail. Prepare specific examples of how you met or exceeded sales targets and how you provided excellent customer service. This will show that you have the skills needed for the Retail Sales Consultant position.
✨Demonstrate Your Team Spirit
The company values collaboration, so be prepared to talk about your experiences working in a team. Share examples of how you've supported colleagues or contributed to a positive team environment, as this will highlight your fit for their dynamic culture.
