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- Tasks: Deliver exceptional guest experiences with personalised service and attention to detail.
- Company: L'Horizon Beach Hotel and Spa, part of Hand Picked Hotels.
- Benefits: Flexible hours, casual work environment, and the chance to create magical memories.
- Why this job: Join a vibrant team and make guests feel at home while enhancing your hospitality skills.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic role with varying hours, perfect for students or those seeking flexible work.
The predicted salary is between 11 - 16 £ per hour.
We are currently recruiting for a Receptionist on a casual basis at L'Horizon Beach Hotel and Spa, part of Hand Picked Hotels. The role of our receptionists is to deliver an exceptional guest experience, by putting the guest at the heart of everything you do, through personalised and thoughtful service with care and attention to detail.
You will be expected to demonstrate a high level of engagement with guests throughout their stay to make them feel at home, relaxed, and importantly identify and create magical memories at every possible opportunity.
In collaboration with the Front office team you’ll maintain regular and effective communication to ensure a seamless operation, aware of all the days activities. This role is being offered on a casual basis, hours will vary depending on business needs, potentially 20-40 hours per week.
Receptionist at L\'Horizon Hotel and Spa employer: jobs.jerseyeveningpost.com-job boards
Contact Detail:
jobs.jerseyeveningpost.com-job boards Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist at L\'Horizon Hotel and Spa
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on L'Horizon Beach Hotel and Spa. Familiarise yourself with their services and values so you can show how you’d fit right in and contribute to that exceptional guest experience.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel. Think about scenarios where you’ve gone above and beyond for someone, and be ready to share those stories. It’ll show you’re all about creating those magical memories for guests.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows you care about the role and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It not only makes it easier for us to find you but also shows your enthusiasm for joining the team at L'Horizon. Don’t miss out!
We think you need these skills to ace Receptionist at L\'Horizon Hotel and Spa
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring warmth and charm to our guests, so don’t be afraid to share a bit about yourself and why you’re passionate about hospitality.
Tailor Your Experience: Make sure to highlight any relevant experience that showcases your ability to provide exceptional service. Whether it’s previous roles in hospitality or customer service, we want to know how your background aligns with creating magical memories for our guests.
Attention to Detail Matters: As a Receptionist, attention to detail is key. In your application, pay close attention to spelling and grammar, and ensure your formatting is neat. This reflects the care and attention you’ll bring to our guests at L'Horizon.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at jobs.jerseyeveningpost.com-job boards
✨Know the Hotel Inside Out
Before your interview, take some time to research L'Horizon Beach Hotel and Spa. Familiarise yourself with their services, amenities, and any recent news or events. This will not only show your genuine interest but also help you tailor your answers to align with their values and guest experience focus.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for guests. During the interview, highlight your communication skills and any previous experience in customer service. Share specific examples of how you've gone above and beyond to create memorable experiences for customers, as this aligns perfectly with the hotel's mission.
✨Demonstrate Attention to Detail
Attention to detail is crucial in hospitality. Prepare to discuss situations where your keen eye for detail made a difference. Whether it’s remembering a guest's name or ensuring a room is perfectly prepared, these anecdotes will illustrate your ability to deliver thoughtful service.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the types of guests they typically host, or how they measure guest satisfaction. This shows that you're engaged and genuinely interested in contributing to their team and enhancing the guest experience.
