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- Tasks: Lead the Reception and Nights team to deliver exceptional guest experiences.
- Company: Luxury hotel in St. Helier with stunning views of St Aubin's Bay.
- Benefits: Competitive salary of £43,705 and a beautiful working environment.
- Why this job: Join a prestigious hotel and make a real impact on guest satisfaction.
- Qualifications: Experience in 4 or 5-star hotel reception management and strong skills in Opera and Excel.
- Other info: Full-time position with opportunities for career growth in luxury hospitality.
The predicted salary is between 43000 - 44000 £ per year.
A luxury hotel in St. Helier is seeking an experienced Front Office Manager to lead the Reception and Nights team. In this role, you will be responsible for delivering exceptional guest experiences and ensuring smooth front desk operations.
Ideal candidates will have experience managing reception in a 4 or 5-star hotel and possess strong skills in Opera, Opera Cloud, and Excel.
This full-time position offers an annual salary of £43,705 and a chance to work in a beautiful setting overlooking St Aubin's Bay.
Luxury Front Office Manager – Lead Guest Experience (5★) employer: jobs.jerseyeveningpost.com-job boards
Contact Detail:
jobs.jerseyeveningpost.com-job boards Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Front Office Manager – Lead Guest Experience (5★)
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked in luxury hotels. They might have insider info on job openings or even put in a good word for you.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to discuss your experience with Opera and Excel. Bring examples of how you've used these tools to enhance guest experiences or streamline operations.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a luxury setting. Make sure you look sharp and professional when you go for interviews or networking events.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Luxury Front Office Manager. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Luxury Front Office Manager – Lead Guest Experience (5★)
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in managing reception at a 4 or 5-star hotel. We want to see how you've delivered exceptional guest experiences and led teams, so don’t hold back!
Get Technical: Since we’re looking for someone with skills in Opera, Opera Cloud, and Excel, be sure to mention your proficiency with these tools. A little detail about how you’ve used them in past roles can really make your application stand out.
Tailor Your Application: Take the time to tailor your application to our job description. Use similar language and focus on the qualities we’re looking for. This shows us that you’re genuinely interested in the role and understand what we need.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details about the role!
How to prepare for a job interview at jobs.jerseyeveningpost.com-job boards
✨Know Your Luxury Standards
Make sure you understand what sets a 5-star hotel apart from the rest. Research the luxury standards expected in guest experiences and be ready to discuss how you can uphold these in your role as Front Office Manager.
✨Showcase Your Tech Savvy
Since experience with Opera, Opera Cloud, and Excel is crucial, brush up on these systems before the interview. Be prepared to share specific examples of how you've used these tools to enhance guest experiences or streamline operations.
✨Demonstrate Leadership Skills
As a Front Office Manager, you'll be leading a team. Think of instances where you've successfully managed a team, resolved conflicts, or improved team performance. Share these stories to highlight your leadership capabilities.
✨Prepare Questions About Guest Experience
Interviews are a two-way street! Prepare thoughtful questions about how the hotel measures guest satisfaction and what initiatives they have in place to ensure exceptional service. This shows your genuine interest in enhancing the guest experience.
