Retail Operations Team Lead | Customer Experience & Safety

Retail Operations Team Lead | Customer Experience & Safety in London

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to manage daily operations and enhance customer experience.
  • Company: A vibrant retail business focused on community and sustainability.
  • Benefits: Competitive pay, team discounts, and opportunities for personal growth.
  • Why this job: Make a real difference in retail while leading a passionate team.
  • Qualifications: Proven leadership skills and a knack for customer service.
  • Other info: Join a supportive environment with room for career advancement.

The predicted salary is between 30000 - 42000 £ per year.

A retail business in the United Kingdom seeks an experienced Team Leader to manage operations at their Acorn Reuse Shop in Trinity. This role requires overseeing daily operations, managing health and safety, and leading a team of 15-20 staff.

The successful candidate will review sales figures, pricing strategies, and identify opportunities for improvement. Strong leadership and customer service skills are essential. This position offers a chance to make a significant impact in the retail sector.

Retail Operations Team Lead | Customer Experience & Safety in London employer: jobs.jerseyeveningpost.com-job boards

Join a dynamic retail business that prioritises employee well-being and professional growth at our Acorn Reuse Shop in Trinity. We foster a collaborative work culture where your leadership skills can shine, and you will have access to ongoing training and development opportunities. With a strong commitment to health and safety, we ensure a supportive environment that empowers our team to deliver exceptional customer experiences while making a positive impact in the community.
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Contact Detail:

jobs.jerseyeveningpost.com-job boards Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Operations Team Lead | Customer Experience & Safety in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Team Lead position!

✨Tip Number 2

Prepare for those interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend or using online resources to boost your confidence.

✨Tip Number 3

Showcase your achievements! When discussing your experience, highlight specific examples of how you've improved operations or enhanced customer experiences in previous roles. Numbers speak volumes!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Retail Operations Team Lead | Customer Experience & Safety in London

Leadership Skills
Customer Service Skills
Health and Safety Management
Operational Management
Sales Analysis
Pricing Strategy Development
Team Management
Problem-Solving Skills
Communication Skills
Strategic Thinking
Performance Improvement
Adaptability
Time Management

Some tips for your application 🫡

Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've successfully managed teams in the past and how you can bring that expertise to our Acorn Reuse Shop.

Focus on Customer Experience: Since this role is all about enhancing customer experience, share specific examples of how you've improved customer service in previous roles. We love to see candidates who genuinely care about their customers!

Be Data-Driven: Mention any experience you have with reviewing sales figures or pricing strategies. We’re looking for someone who can identify opportunities for improvement based on data, so don’t hold back on your analytical skills!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at jobs.jerseyeveningpost.com-job boards

✨Know Your Operations

Familiarise yourself with the daily operations of a retail environment, especially in a reuse shop. Be ready to discuss how you would manage health and safety protocols while ensuring smooth operations.

✨Showcase Leadership Skills

Prepare examples of how you've successfully led teams in the past. Highlight your approach to motivating staff and resolving conflicts, as strong leadership is key for this role.

✨Understand Customer Experience

Research the importance of customer service in retail. Be prepared to share strategies on how you would enhance the customer experience at the Acorn Reuse Shop, focusing on engagement and satisfaction.

✨Analyse Sales Figures

Brush up on your analytical skills. Be ready to discuss how you would review sales figures and pricing strategies, and identify opportunities for improvement that could benefit the shop's performance.

Retail Operations Team Lead | Customer Experience & Safety in London
jobs.jerseyeveningpost.com-job boards
Location: London
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