At a Glance
- Tasks: Assist Relationship Managers by addressing client queries and managing data efficiently.
- Company: Join a leading Corporate and Business Banking team focused on client satisfaction.
- Benefits: Full-time role with competitive salary and opportunities for career growth.
- Other info: Dynamic work environment with a focus on collaboration and compliance.
- Why this job: Be the key link between clients and teams, enhancing client experiences every day.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Relationship Support Officer role provides essential administrative assistance to Relationship Managers within the Corporate and Business Banking sector. This position focuses on delivering exceptional service to clients, helping to foster a positive client experience while maintaining high ethical standards and compliance with regulatory requirements. The successful candidate will play a pivotal role in addressing client queries and requests promptly, ensuring communication between clients and internal departments is seamless. Administrative duties include accurate data management on internal systems and supporting the onboarding of new clients while meeting compliance guidelines. This full-time position is vital in enhancing productivity and turnaround times within the team, ensuring that all processes align with established policies and procedures. The role requires a proactive approach to record-keeping and client satisfaction.
Job Duties
- Address client queries and requests in a timely manner, monitoring progress and acting as a liaison between clients and internal departments.
- Input accurate information onto systems and provide necessary data to managers and team members.
- Follow departmental policies and procedures to ensure controlled and consistent work processes.
- Foster collaborative relationships with internal stakeholders to deliver effective and pragmatic solutions.
- Liaise with other business areas to ensure timely processing of transactions, maintaining high levels of client service.
- Conduct regular updates and maintenance of databases, spreadsheets, and client records.
Relationship Support Officer in London employer: jobs.jerseyeveningpost.com-job boards
As a Relationship Support Officer in our Corporate and Business Banking sector, you will thrive in a dynamic work environment that prioritises exceptional client service and ethical standards. Our company fosters a collaborative culture where your contributions are valued, offering ample opportunities for professional growth and development. Located in a vibrant area, we provide a supportive atmosphere that encourages innovation and teamwork, making us an excellent employer for those seeking meaningful and rewarding careers.
Contact Details:
jobs.jerseyeveningpost.com-job boards Recruitment Team
