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- Tasks: Lead the Reception and Nights team to deliver exceptional guest experiences.
- Company: Luxury hotel in St. Helier with stunning views of St Aubin's Bay.
- Benefits: Competitive salary of £43,705 and a beautiful working environment.
- Why this job: Join a prestigious hotel and make a real impact on guest satisfaction.
- Qualifications: Experience in 4 or 5-star hotel reception management and strong skills in Opera and Excel.
- Other info: Full-time position with opportunities for career growth in luxury hospitality.
The predicted salary is between 43705 - 61287 £ per year.
A luxury hotel in St. Helier is seeking an experienced Front Office Manager to lead the Reception and Nights team. In this role, you will be responsible for delivering exceptional guest experiences and ensuring smooth front desk operations.
Ideal candidates will have experience managing reception in a 4 or 5-star hotel and possess strong skills in Opera, Opera Cloud, and Excel.
This full-time position offers an annual salary of £43,705 and a chance to work in a beautiful setting overlooking St Aubin's Bay.
Luxury Front Office Manager – Lead Guest Experience (5★) in London employer: jobs.jerseyeveningpost.com-job boards
Contact Detail:
jobs.jerseyeveningpost.com-job boards Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Front Office Manager – Lead Guest Experience (5★) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, bring along examples of your work. Think guest experience strategies or operational improvements you've implemented.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to hotels you admire and express your interest in working with them. You never know when they might have an opening that isn’t advertised yet.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application for the Luxury Front Office Manager position. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace Luxury Front Office Manager – Lead Guest Experience (5★) in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in managing reception at a 4 or 5-star hotel. We want to see how you've delivered exceptional guest experiences and led teams, so don’t hold back!
Get Technical: Since we’re looking for someone with skills in Opera, Opera Cloud, and Excel, be sure to mention your proficiency with these tools. A little detail about how you’ve used them in past roles can really make your application stand out.
Tailor Your Application: Take the time to tailor your application to our specific job description. We love seeing candidates who understand what we’re looking for and can connect their skills and experiences directly to the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in St. Helier.
How to prepare for a job interview at jobs.jerseyeveningpost.com-job boards
✨Know Your Luxury Standards
Familiarise yourself with the specific luxury standards expected in a 5-star hotel. Research the hotel’s reputation and guest reviews to understand what makes their service exceptional. This will help you articulate how your experience aligns with their expectations.
✨Showcase Your Technical Skills
Since the role requires proficiency in Opera, Opera Cloud, and Excel, be prepared to discuss your experience with these systems. Consider bringing examples of how you've used these tools to enhance guest experiences or streamline operations in your previous roles.
✨Demonstrate Leadership Qualities
As a Front Office Manager, you'll need to lead a team effectively. Think of specific instances where you've successfully managed a team, resolved conflicts, or improved team performance. Be ready to share these stories during your interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's approach to guest experience and team dynamics. This shows your genuine interest in the role and helps you assess if the hotel is the right fit for you.
