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- Tasks: Manage communications for international pension plans and enhance member experience.
- Company: Join JTC, a leader in financial services with a focus on client satisfaction.
- Benefits: Competitive salary, supportive team environment, and opportunities for career advancement.
- Why this job: Be the voice that ensures clients receive top-notch service and clear communication.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic role with potential for growth within a collaborative team.
The predicted salary is between 30000 - 42000 £ per year.
PURPOSE OF JOB Responsible for the efficient and timely processing of communications (telephone / email etc.) relating to the participants of international pension plans, international retirement and savings plans and deferred compensation plans. Look to enhance the member experience for our book of clients, ensuring that plan members receive a premium service and clear, concise communications. The successful candidate will also act as an escalation point for more junior members of the team.
Assistant Administrator - Communications Team at JTC in London employer: jobs.jerseyeveningpost.com-job boards
Contact Detail:
jobs.jerseyeveningpost.com-job boards Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Administrator - Communications Team at JTC in London
✨Tip Number 1
Make sure you know the ins and outs of the communications process. Brush up on your skills in handling emails and phone calls, as these are key to providing that premium service we all want to deliver.
✨Tip Number 2
Show off your problem-solving skills! Be ready to discuss how you've handled tricky situations in the past, especially when it comes to escalating issues or helping out junior team members.
✨Tip Number 3
Don’t forget to highlight your customer service experience. We want to see how you’ve gone above and beyond to enhance member experiences in previous roles.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Assistant Administrator - Communications Team at JTC in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Administrator role. Highlight your experience in communications and how you can enhance member experiences, as this is key for us at JTC.
Showcase Your Communication Skills: Since the role involves processing communications, it’s essential to demonstrate your strong written and verbal communication skills. Use clear and concise language in your application to reflect this.
Highlight Teamwork Experience: As you'll be acting as an escalation point for junior team members, share examples of your teamwork and leadership experience. We love to see how you’ve supported others in previous roles!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at jobs.jerseyeveningpost.com-job boards
✨Know Your Stuff
Make sure you understand the ins and outs of international pension plans and communications. Brush up on key terms and processes so you can confidently discuss how you would enhance the member experience.
✨Showcase Your Communication Skills
Since this role is all about clear and concise communication, prepare examples of how you've successfully handled client communications in the past. Think about times when you turned complex information into easy-to-understand messages.
✨Be Ready to Lead
As an escalation point for junior team members, be prepared to discuss your leadership style. Share experiences where you've guided others or resolved conflicts, showing that you can support and uplift your team.
✨Ask Insightful Questions
Prepare thoughtful questions about the team's current challenges and goals. This shows your genuine interest in the role and helps you understand how you can contribute to improving the service provided to plan members.
