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- Tasks: Deliver exceptional guest experiences and ensure smooth hotel operations.
- Company: Prominent hotel in the UK with a focus on customer service.
- Benefits: Flexible hours, dynamic work environment, and opportunities to create memorable moments.
- Why this job: Join a team that values thoughtful service and makes guests feel at home.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Casual position with variable hours, perfect for students or those seeking flexibility.
The predicted salary is between 11 - 16 £ per hour.
A prominent hotel in the United Kingdom is seeking a casual Receptionist to deliver exceptional guest experiences through thoughtful service and attention to detail. The ideal candidate will engage with guests to make them feel welcome and relaxed, while collaborating with the Front office team to ensure smooth operations. This position offers variable hours depending on business needs, ranging from 20 to 40 hours per week. Ideal for those passionate about customer service and creating memorable moments.
Guest Experience Concierge (Casual, 20-40 hrs/wk) employer: jobs.jerseyeveningpost.com-job boards
Contact Detail:
jobs.jerseyeveningpost.com-job boards Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Concierge (Casual, 20-40 hrs/wk)
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with its services, amenities, and local attractions. This way, when you chat with guests, you can provide them with personalised recommendations that make their stay unforgettable.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to enhance your communication and problem-solving abilities. The more comfortable you are engaging with others, the better you'll be at making guests feel welcome and relaxed.
✨Tip Number 3
Network like a pro! Connect with current or former hotel staff on LinkedIn or at industry events. They can offer valuable insights into the company culture and may even refer you for the position, giving you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on the chance to shine!
We think you need these skills to ace Guest Experience Concierge (Casual, 20-40 hrs/wk)
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to create memorable experiences for guests or customers in the past.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We want to see how your background aligns with our mission of delivering exceptional guest experiences.
Be Personable and Engaging: Since this role is all about making guests feel welcome, your written application should reflect your personality. Use a friendly tone and don’t be afraid to let your character come through – we love seeing genuine people!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the Guest Experience Concierge position.
How to prepare for a job interview at jobs.jerseyeveningpost.com-job boards
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel. Familiarise yourself with its history, values, and any unique features. This will not only show your enthusiasm but also help you answer questions about why you want to work there.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Think of specific situations that highlight your ability to create memorable moments and make guests feel welcome.
✨Practice Common Interview Questions
Anticipate questions related to guest experience and teamwork. Practising answers to questions like 'How would you handle a difficult guest?' can help you articulate your thoughts clearly during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally, reflecting the hotel's image. A polished appearance shows that you take the opportunity seriously and are ready to represent the hotel well.
