At a Glance
- Tasks: Lead the front office team to deliver exceptional guest experiences at a luxury hotel.
- Company: Grand Jersey Hotel and Spa, a stunning 5-star destination in St Helier.
- Benefits: Competitive salary of £43,705, full-time hours, and a vibrant work environment.
- Why this job: Join a prestigious hotel and make a lasting impact on guest satisfaction.
- Qualifications: Experience in hotel reception management and proficiency in Opera and Excel.
The predicted salary is between 43705 - 61087 £ per year.
We are currently recruiting for a Front Office Manager at The Grand Jersey Hotel and Spa, part of Hand Picked Hotels. At The Grand Jersey Hotel and Spa, luxury lives in every detail and so does your opportunity to shine. Overlooking the breathtaking St Aubin's Bay in the heart of St Helier, our 5 star hotel blends world class amenities with genuine warmth and exceptional service.
Responsibilities:
- Lead by example and inspire your Reception and Nights team to deliver a fantastic welcome to each guest, every time.
Qualifications:
- Current hotel reception management experience within a 4 or 5 star luxury hotel.
- Strong understanding of Opera and Opera Cloud, Excel and excellent administration skills.
Full time 40 hours per week, £43,705 per annum.
Front Office Manager at Grand Jersey Hotel and Spa employer: jobs.jerseyeveningpost.com-job boards
Contact Detail:
jobs.jerseyeveningpost.com-job boards Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Manager at Grand Jersey Hotel and Spa
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've created memorable experiences for guests in the past.
✨Tip Number 3
Research the hotel! Familiarise yourself with The Grand Jersey Hotel and Spa's values and services. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're keen on joining us at StudySmarter and The Grand Jersey Hotel and Spa!
We think you need these skills to ace Front Office Manager at Grand Jersey Hotel and Spa
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences align with our commitment to luxury and exceptional service at The Grand Jersey Hotel and Spa.
Highlight Relevant Experience: Make sure to emphasise your current hotel reception management experience, especially in 4 or 5 star settings. We’re looking for someone who can lead our team effectively, so share specific examples of your leadership skills and achievements.
Be Specific About Your Skills: Don’t forget to mention your proficiency in Opera, Opera Cloud, and Excel. We need someone who can hit the ground running, so detailing your technical skills will definitely give you an edge in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Grand Jersey Hotel and Spa!
How to prepare for a job interview at jobs.jerseyeveningpost.com-job boards
✨Know Your Hotel Inside Out
Before the interview, make sure you research The Grand Jersey Hotel and Spa thoroughly. Familiarise yourself with its amenities, services, and unique selling points. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Showcase Your Leadership Skills
As a Front Office Manager, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, particularly in high-pressure situations. Highlight your ability to motivate others and create a welcoming atmosphere for guests.
✨Master the Tech
Since the role requires knowledge of Opera and Opera Cloud, brush up on these systems before your interview. If possible, practice using them or review any relevant materials. Being able to discuss your experience with these tools will demonstrate your readiness for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of specific scenarios where you handled difficult guests or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.