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- Tasks: Manage guest check-ins and check-outs while providing exceptional service.
- Company: Reputable hospitality organisation focused on guest experience.
- Benefits: Competitive salary and opportunities for career development.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Excellent communication skills and prior hotel reception experience.
- Other info: Join a dynamic team in a thriving environment.
The predicted salary is between 24000 - 36000 £ per year.
A hospitality organization in the United Kingdom is seeking an experienced receptionist to join their Front Office team. As the first point of contact, you will manage check-in and check-out procedures, assist guests, and coordinate with other departments to ensure outstanding service.
Candidates should possess excellent communication skills and have prior hotel reception experience. The role offers a competitive salary and career development opportunities.
Front Desk Specialist - Guest Experience & Reservations employer: jobs.jerseyeveningpost.com-job boards
Contact Detail:
jobs.jerseyeveningpost.com-job boards Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Specialist - Guest Experience & Reservations
✨Tip Number 1
Make sure to showcase your communication skills during the interview. We all know that as a Front Desk Specialist, you'll be the face of the hotel, so practice how you present yourself and engage with potential guests.
✨Tip Number 2
Research the hospitality organisation before your interview. Knowing their values and services can help us tailor our responses and show genuine interest in the role. Plus, it’ll give you some great talking points!
✨Tip Number 3
Prepare for common reception scenarios. Think about how you would handle difficult guests or busy check-in times. We want to demonstrate our problem-solving skills and ability to stay calm under pressure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set us apart from other candidates. It shows our enthusiasm for the position and keeps us fresh in their minds.
We think you need these skills to ace Front Desk Specialist - Guest Experience & Reservations
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous hotel reception experience in your application. We want to see how you've handled guest interactions and managed check-in/check-out procedures before!
Communication is Key: Since excellent communication skills are a must, don’t shy away from showcasing your ability to connect with guests and colleagues. Use clear and friendly language in your application to reflect this!
Tailor Your Application: Take a moment to tailor your CV and cover letter to the specific role. We love seeing candidates who understand what we’re looking for and can relate their skills directly to the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at jobs.jerseyeveningpost.com-job boards
✨Know the Company Inside Out
Before your interview, do some research on the hospitality organisation. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Front Desk Specialist, communication is key. Prepare to demonstrate your ability to interact with guests and colleagues. You might want to practice common scenarios, like handling guest complaints or coordinating with other departments, to showcase your skills during the interview.
✨Highlight Relevant Experience
Make sure to discuss your previous hotel reception experience in detail. Share specific examples of how you managed check-in and check-out procedures or assisted guests. This will help the interviewer see how your background aligns with the role they are looking to fill.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, career development opportunities, and what a typical day looks like for a Front Desk Specialist. This shows that you’re not just interested in the job, but also in how you can grow within the company.
