Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of the Parish, helping visitors and answering queries.
- Company: Join the welcoming team at the Parish of St Helier.
- Benefits: Gain valuable experience in customer service and community engagement.
- Why this job: Make a difference in your community while developing your skills.
- Qualifications: Friendly attitude and strong communication skills are a must.
- Other info: Flexible hours with opportunities to attend exciting events.
The predicted salary is between 24000 - 36000 £ per year.
Are you friendly, organised, and passionate about helping people? The Parish of St Helier is looking for a dedicated Customer Services Advisor to join our front‑of‑house team, providing a welcoming and efficient service to parishioners and visitors.
Key Responsibilities
- Act as the first point of contact for all public enquiries, in person, by phone, and via email.
- Process payments and issue licences, permits, and other parish documentation.
- Provide accurate information and guidance on parish services and procedures.
- Maintain a professional and courteous approach at all times.
- Support the smooth running of Parish Assembly meetings and other events, which may occasionally require attendance outside normal working hours.
Customer Services Advisor at Parish of St Helier employer: jobs.jerseyeveningpost.com-job boards
Contact Detail:
jobs.jerseyeveningpost.com-job boards Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Advisor at Parish of St Helier
✨Tip Number 1
Make sure you know the Parish of St Helier inside out! Familiarise yourself with their services and procedures so you can impress them with your knowledge during the interview. It shows you're genuinely interested and ready to help.
✨Tip Number 2
Practice your communication skills! As a Customer Services Advisor, you'll be the friendly face for parishioners and visitors. Role-play common scenarios with a friend to boost your confidence in handling enquiries and providing information.
✨Tip Number 3
Don’t underestimate the power of a good first impression! Dress smartly and arrive early for your interview. A warm smile and a positive attitude can go a long way in showing that you’re the right fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to engage with us directly. Let’s get you on board!
We think you need these skills to ace Customer Services Advisor at Parish of St Helier
Some tips for your application 🫡
Show Your Friendly Side: Since the role is all about helping people, make sure your application reflects your friendly and approachable nature. Use a warm tone in your cover letter and highlight any previous experience where you’ve provided excellent customer service.
Be Organised: We love a well-structured application! Keep your CV neat and tidy, and ensure it’s easy to read. List your experiences in a clear order, focusing on those that relate to the Customer Services Advisor role.
Highlight Relevant Skills: Make sure to mention any skills that align with the job description, like handling enquiries or processing payments. We want to see how your background makes you a perfect fit for our front-of-house team!
Apply Through Our Website: To make things easier for us and you, please apply through our website. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at jobs.jerseyeveningpost.com-job boards
✨Show Your Friendly Side
As a Customer Services Advisor, being friendly is key! Make sure to smile and maintain a positive attitude throughout the interview. Practise your greeting and small talk to ensure you come across as approachable and warm.
✨Know the Parish Inside Out
Do your homework on the Parish of St Helier. Familiarise yourself with their services, procedures, and any recent news or events. This will not only impress the interviewers but also help you answer questions more confidently.
✨Demonstrate Organisational Skills
Since the role involves processing payments and issuing documentation, be ready to discuss how you stay organised. Share specific examples from your past experiences where you successfully managed multiple tasks or handled enquiries efficiently.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various customer service scenarios. Think about times when you resolved conflicts or provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
