Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our company, managing calls, visitors, and admin tasks.
- Company: Join a fantastic property company in Edinburgh with a vibrant team culture.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Why this job: Perfect for organized individuals who love customer service and teamwork.
- Qualifications: Strong IT skills, excellent communication, and a proactive attitude are essential.
- Other info: This role evolves, offering diverse responsibilities and growth opportunities.
The predicted salary is between 22000 - 25000 £ per year.
Front of House / Reception / Admin Assistant – Edinburgh
Salary Guide: £22,000 to £25,000
Great opportunity to join this Fantastic Property Company. This is an extremely varied role which would suit a ‘Super’ organised individual who comes with an excellent background in ‘Front of House’, Reception experience.
The successful candidate will have bags of common sense, be reliable and always willing to go that extra mile for all clients, colleagues alike…. You thrive on offering an excellent level of customer service and enjoy taking ownership of all tasks.
You will be the first point of contact for all visitors, callers together with assisting the team with a wide range of administrative tasks.
Excellent communication skills both verbal and written are a must.
Strong IT skill-set.
Well presented.
Positive work ethic.
The Role
Reception:
- Receive, direct and relay telephone calls, messages & post
- Monitor the general Company email address, responding where appropriate or forwarding on to the appropriate member of staff
- Monitor the Sales email address, responding where appropriate, sending home Reports and / or forwarding on to the appropriate Property Brokers
- Greet, assist and/or direct any visitors, contractors and / or public enquiries
- Schedule property viewings, liaising between clients, Property Managers & Property Brokers as needed
- Receive & issue property keys, ensuring they are correctly signed in & out of the system and securely stored
- Managing meeting room diary, ensuring no double-bookings take place
- Diary management, understanding of all staff ‘whereabouts’ and note-taking
Office Administration:
- Supporting the wider team with ad hoc administrative support
- Make correct use of in-house property management & sales software
- Maintain office presentation and stocks, including inventory of office supplies, in-office property advertisements & kitchen supplies
- Organise any required office equipment maintenance
Other:
- Adhere to internal and external confidentiality at all times
- Proactively highlight any departmental needs to the appropriate Manager
PERSON SPECIFICATION:
Qualifications and Experience:
- General computer literacy essential
- Functioning knowledge of Microsoft Word and Excel essential
- Experience in property management / sales preferable
- Experience in document management preferable
Skills and Knowledge:
- Ability to work on own initiative and in a proactive manner
- Seeks out opportunities to provide a more efficient and proactive service
- Excellent communication skills to deal effectively with personnel at all levels and build good working relationships
- Self starter with ability to prioritise, meet deadlines and manage changing priorities
- A strong team player
- High level attention to detail
- Excellent organisation skills
- Flexibility to work out with job profile to provide additional support as required
- Presents a professional image and demonstrates excellent client care skills
- Knowledge and understanding of the firm's services
- Complies with in-house policies and procedures
The role is evolutionary, and the job holder may be required to undertake duties not already listed above.
Front of House / Reception / Admin Assistant employer: Jobs In Letting
Contact Detail:
Jobs In Letting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House / Reception / Admin Assistant
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. Think of specific examples where you went above and beyond for a client or resolved a challenging situation effectively.
✨Tip Number 2
Familiarize yourself with common property management software. If you have experience with any specific tools, be ready to discuss how you've used them to improve efficiency in previous roles.
✨Tip Number 3
Demonstrate your organizational skills by preparing a mock schedule or diary management plan. This will show your potential employer that you can handle multiple tasks and prioritize effectively.
✨Tip Number 4
Research the company’s values and services thoroughly. Being able to articulate how your personal work ethic aligns with their mission will set you apart from other candidates.
We think you need these skills to ace Front of House / Reception / Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Front of House and reception roles. Emphasize your organizational skills, customer service experience, and any specific software knowledge that aligns with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've gone the extra mile in previous positions and how you can contribute to their team.
Highlight Communication Skills: Since excellent communication skills are essential, provide examples in your application that demonstrate your verbal and written communication abilities. This could include experiences where you effectively managed client interactions or resolved issues.
Showcase IT Proficiency: Mention your proficiency in Microsoft Word and Excel, as well as any other relevant software. If you have experience with property management systems, be sure to include that as well to strengthen your application.
How to prepare for a job interview at Jobs In Letting
✨Showcase Your Customer Service Skills
Since this role emphasizes excellent customer service, be prepared to share specific examples of how you've gone above and beyond for clients in previous positions. Highlight your ability to handle inquiries and resolve issues effectively.
✨Demonstrate Organizational Abilities
This position requires a highly organized individual. Discuss your methods for managing tasks, prioritizing responsibilities, and ensuring that nothing falls through the cracks. Mention any tools or software you use to stay organized.
✨Communicate Clearly and Confidently
Excellent verbal and written communication skills are essential. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you would handle various communication scenarios, such as directing calls or responding to emails.
✨Be Prepared for IT Questions
Strong IT skills are a must for this role. Brush up on your knowledge of Microsoft Word and Excel, and be ready to discuss your experience with property management or sales software. If possible, provide examples of how you've used technology to improve efficiency.
