At a Glance
- Tasks: Be the heartbeat of our office, managing calls, welcoming guests, and supporting the team.
- Company: Join a proactive property agency in the heart of Edinburgh.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work environment.
- Other info: Flexible role with potential for personal and professional development.
- Why this job: Make a real impact in a varied role that values your energy and customer service passion.
- Qualifications: Strong communication, IT skills, and a clean driving licence are essential.
The predicted salary is between 25000 - 25000 £ per year.
Edinburgh City Centre. Salary circa £25K dependent on experience. Fantastic chance to be part of a proactive, professional property agency. We are looking for a real "Bright Spark", someone with a passion for customer service and positive energy. This is an extremely varied post – a key role for the business!
If you have a background in high-end retail, hospitality, front of house and are super organised, this could be the role you’ve been searching for.
Must Haves:
- Strong communication skills both verbal and written
- Excellent IT skills
- Fantastic organisational skills
- Full clean drivers' licence
- A natural people person who takes pride in their work
- Thrive on getting things done well
A note from our client: "We want to build a career for the right person, not just give them a job to do!"
Some additional must haves:
- Polite, respectful, well-presented
- Microsoft Office package experience essential (Word, Excel especially)
- Canva and/or other editing tools desirable
- Organised, proactive, able to work independently
- Able to work in multiple teams and with people of all walks of life
- Social media experience in a business environment desired
- Looking for a career-minded person, not just someone looking for a job
Our client is more focused on the person and personality that will fit within the team than anything else. The role as described below is not limited to what is advised and can be built and developed in any direction within the business as the person grows and progresses. Some out of hours work may be required.
Front of House Responsibilities:
- Answering all incoming calls and redirecting them
- Welcoming all guests
- Key handling and distribution
- Key cutting
- Organising inventory and stock of items in office
- Tidying and keeping presentable
- General office work associated with admin role
Office Management Responsibilities:
- Liaise with contractors
- Support all team members
- Diary management
- Budget management, receipt and invoice management
- Tech asset management and support
- Meter readings (printers and utilities)
- Key auditing and chasing returns
Team Support Responsibilities:
- Directly reporting to Director team & MD
- Minute taking
- Social media planning, drafting, organising and launching (band management/strategy and scheduling)
- External event organising, management and set up (networking and other events)
- Assisting with initial responses to enquiries (sales and lettings)
- Access liaison for maintenance and with tenants and clients alike
- Maintenance logging and organisation in support of lettings maintenance team
- Work with financial services, lettings, maintenance, sales, insurance & investment teams in-house
- Growth within the business
- Opportunity to work with knowledgeable industry leaders
Executive Assistant & Office Manager | Front Office Pro employer: Jobs In Letting
Join a dynamic and professional property agency in the heart of Edinburgh, where your passion for customer service and organisational skills will be truly valued. We prioritise employee growth and development, offering a supportive work culture that encourages you to build a meaningful career rather than just filling a position. With opportunities to collaborate with industry leaders and engage in diverse responsibilities, this role promises a rewarding experience in a vibrant city centre location.
StudySmarter Expert Advice🤫
We think this is how you could land Executive Assistant & Office Manager | Front Office Pro
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property industry. Attend events, join local groups, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for customer service shine through. Be friendly, approachable, and ready to share your experiences that highlight your organisational skills.
✨Tip Number 3
Prepare for interviews by researching the company culture. Understand what makes them tick and think about how you can fit into their team. Tailor your responses to show that you’re not just looking for a job, but a career with them.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Executive Assistant & Office Manager | Front Office Pro
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Make sure your application reflects your personality and passion for customer service. A bright spark like you should shine through in your writing!
Tailor Your Application:Don’t just send a generic application. Highlight your relevant experience in high-end retail or hospitality, and how it makes you the perfect fit for this varied role. We love seeing how you connect your skills to what we’re looking for!
Be Clear and Concise:Strong communication is key! Keep your application clear and to the point. Use bullet points if needed to make your skills and experiences stand out. We appreciate a well-organised application!
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to see your application and hopefully welcome you to our team!
How to prepare for a job interview at Jobs In Letting
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples from your past experiences in high-end retail or hospitality where you went above and beyond to help a customer. This will demonstrate that you’re not just looking for a job, but a career where you can make a difference.
✨Highlight Your Organisational Skills
Since this role requires fantastic organisational skills, come prepared with examples of how you've successfully managed multiple tasks or projects. You could mention any tools or methods you use to stay organised, like digital calendars or task management apps, to show that you have a proactive approach.
✨Demonstrate Strong Communication Skills
Prepare to showcase your verbal and written communication skills. You might want to practice answering common interview questions clearly and concisely. Additionally, consider bringing a portfolio that includes samples of your written work or social media content to illustrate your capabilities.
✨Be Ready to Discuss Your IT Proficiency
Since the job requires excellent IT skills, brush up on your knowledge of Microsoft Office, especially Word and Excel. Be ready to discuss how you've used these tools in previous roles. If you have experience with Canva or other editing tools, mention that too, as it shows you're versatile and tech-savvy.
