At a Glance
- Tasks: Lead daily operations and create exceptional guest experiences in a luxury wellness studio.
- Company: Join a pioneering wellness brand redefining wellbeing with innovative practices.
- Benefits: Competitive salary, growth opportunities, and a chance to shape a new concept.
- Other info: Exciting opportunity for career progression as the business expands.
- Why this job: Be part of a transformative wellness journey and make a real impact from day one.
- Qualifications: Experience in operations management and a passion for wellness and hospitality.
The predicted salary is between 45000 - 50000 £ per year.
An exciting opportunity has arisen to join a pioneering luxury wellness concept at a pivotal stage of its journey. This role is ideal for an experienced operations professional who thrives in dynamic environments, enjoys building systems from the ground up and is passionate about creating exceptional guest experiences.
As Studio Manager, the successful candidate will play a key role in launching and shaping a premium wellness destination that blends fitness, therapy, hospitality and sensory wellbeing. Working closely with the founder, they will be responsible for creating operational excellence, building a high-performing team and ensuring every touchpoint reflects the brand's elevated standards.
This is a rare opportunity to join a business before launch and help define the foundations of a concept designed to transform the future of wellness.
The Company: Our client is redefining how people experience wellbeing - combining science-backed nervous system regulation with movement, recovery, nutrition and therapeutic practices, the business is creating an immersive environment designed to support transformation from the inside out. Every aspect of the experience has been intentionally curated - from scent and sound to lighting, materials and service delivery - to create a deeply restorative and memorable guest journey.
Launching with an initial prototype location in Central London, the business has ambitious plans for future expansion, including a flagship destination that will bring together wellness practitioners, fitness experiences, cultural programming and hospitality-inspired service under one roof. The company is built on the principles of intentionality, integrity, innovation and community, and is seeking individuals who live and breathe these values and who are excited by the opportunity to help shape a category-defining brand from its earliest stages.
The Role: The Studio Manager will be responsible for overseeing the day-to-day running of the studio while establishing the systems, processes and culture required for long-term growth. Acting as the operational heartbeat of the business, they will ensure the studio delivers a seamless guest experience, strong commercial performance and exceptional service standards from day one.
- Salary: £45k-£50k
- Full-time, commencing September 2026 (some weekends)
- Location: Sloane Square
- Reporting to: Founder
Key responsibilities:
- Leading all aspects of studio operations, ensuring a smooth and efficient guest experience.
- Building and implementing operational systems, processes and procedures that support future scalability.
- Driving revenue performance through strong commercial awareness, membership growth and guest retention strategies.
- Monitoring operational KPIs, reporting on performance and identifying opportunities for improvement.
- Recruiting, onboarding and developing a small but high-performing team aligned with the brand's values and service philosophy.
- Managing front-of-house operations and ensuring hospitality-level service standards are consistently delivered.
- Acting as the key point of contact for instructors, therapists and external wellness partners.
- Overseeing scheduling, staffing, inventory management and studio resources.
- Supporting launch preparations and contributing to ongoing operational strategy as the business evolves.
- Identifying efficiencies and leveraging technology and emerging tools to improve operational effectiveness.
- Working closely with leadership to support future site expansion and growth initiatives.
As the business scales, there will be genuine opportunities for this role to evolve into a broader leadership position with increased responsibility across multiple locations and operational functions.
The Person: The ideal candidate is a commercially minded operator who combines strong leadership skills with a genuine passion for wellness, hospitality and creating exceptional experiences. They will be comfortable working within a start-up environment, balancing strategic thinking with a hands-on approach, and excited by the opportunity to build something meaningful from the ground up.
The successful candidate will likely demonstrate:
- Previous experience in an Operations Manager, Studio Manager, General Manager or multi-site leadership role.
- A background within boutique fitness, wellness, hospitality or premium service-led environments.
- Strong commercial acumen with experience managing budgets, driving revenue and delivering operational KPIs.
- Exceptional organisational skills and the ability to create structure within a fast-moving environment.
- Natural leadership qualities with experience building, motivating and developing high-performing teams.
- A guest-first mindset and a passion for delivering elevated customer experiences.
- The confidence to work autonomously while collaborating closely with founders and senior stakeholders.
- Strong problem-solving abilities and a proactive, solutions-focused approach.
- An interest in innovation, technology and the evolving wellness landscape.
- Excellent communication skills and the ability to build relationships across diverse teams and partner networks.
- Alignment with the brand's values of intentionality, integrity, curiosity and continuous growth.
Most importantly, they will be excited by the opportunity to help bring an ambitious wellness vision to life and play a meaningful role in shaping the future of a rapidly growing brand.
Why Join? Opportunity to join a visionary wellness brand at launch stage. Play a key role in shaping the operational foundations of a high-growth business. Work alongside passionate founders with ambitious expansion plans. Be part of a concept that blends wellness, hospitality, culture and community. Genuine progression opportunities as the business grows into multiple locations. Help create an experience designed to positively impact people's wellbeing every day.
This position would suit an entrepreneurial operator who is equally comfortable driving commercial performance, leading teams and delivering world-class guest experiences within a luxury wellness environment.
Operations Manager employer: Jobs in Fitness
Join a pioneering luxury wellness brand at its launch stage, where you will have the unique opportunity to shape operational excellence and create exceptional guest experiences in a vibrant Sloane Square location. With a strong emphasis on intentionality, integrity, and community, this company offers a dynamic work culture that fosters personal growth and innovation, alongside genuine progression opportunities as the business expands. Be part of a transformative journey that blends wellness, hospitality, and culture, making a meaningful impact on people's wellbeing every day.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like Jobs in Fitness!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like Jobs in Fitness.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like Jobs in Fitness.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at Jobs in Fitness!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Jobs in Fitness
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Jobs in Fitness's Values
Before the interview, dig deep into Jobs in Fitness's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
