At a Glance
- Tasks: Deliver exceptional service and create a welcoming environment for members and guests.
- Company: Join a pioneering luxury wellness destination in Knightsbridge, designed exclusively for women.
- Benefits: Competitive salary, flexible hours, and opportunities for education and career progression.
- Other info: Dynamic role in a fast-growing brand with a focus on elegance and personal service.
- Why this job: Be part of a launch team redefining women's fitness and wellness experiences.
- Qualifications: Experience in luxury hospitality or wellness, with excellent communication skills.
The predicted salary is between 30000 - 33000 € per year.
Join a pioneering new wellness destination in Knightsbridge as a full-time Concierge, where movement, luxury and wellbeing are seamlessly intertwined. This is a unique opportunity to be part of a launch team redefining how women experience fitness, recovery and lifestyle.
About the Brand: Founded in the heart of Knightsbridge and designed exclusively for women, this private wellness destination redefines how performance, aesthetics, and longevity come together. More than a club, it is a sanctuary - a space where science shapes movement, elegance defines the environment, and strength is cultivated with purpose. Launching in late 2025, this luxury wellness brand offers members a refined ecosystem of specialist fitness, therapeutic treatments, and medical-grade skincare. Every detail is curated to provide a complete lifestyle experience: immersive, elegant, and intimate.
The Basics:
- Hours: full-time (min 40 hours per week) must have flexibility for early mornings, late nights and weekends
- Salary: £30-£33k
- Opportunity to contribute to a female focused, fast-growing, luxury wellness brand and have access to education, training and progression.
About the Role: We are seeking an exceptional full-time Concierge / Front of House team members to play a key role in delivering a seamless member journey for this new space. As the first point of contact, you will embody the brand’s values of elegance, discretion, and excellence. You will ensure that every touchpoint within the club reflects a standard of service as refined as the environment itself. This is a unique opportunity for someone who thrives in luxury hospitality, wellness, or lifestyle settings - someone who understands that true service is both highly professional and deeply personal.
Key Responsibilities:
- Provide an impeccable welcome experience for all members and guests, ensuring each interaction feels personal and elevated.
- Oversee the daily operation of the front-of-house, spa and member services, maintaining a calm, efficient, and luxurious environment.
- Anticipate member needs and offer tailored solutions, from fitness and wellness bookings to lifestyle requests.
- Manage scheduling and coordination of classes, treatments, and services.
- Act as a point of escalation, ensuring smooth resolution of any service issues with discretion and grace.
- Ensure that all operational, safety, and brand standards are consistently met.
The Person:
- Experience in a client-facing role within luxury hospitality, wellness, or lifestyle settings.
- A natural host with exceptional communication and interpersonal skills.
- Ability to stay calm and professional in high-pressure situations.
- A refined sense of discretion, able to anticipate and adapt to the needs of a discerning membership.
- Highly organised with strong attention to detail.
- Passionate about wellness, performance, and delivering luxury experiences.
Your recruiter for this role is Izzy Roberts, Senior Recruiter at Jobs In. Fitness, and can be contacted simply by applying for this role below. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.
Luxury Wellness Concierge - full-time in London employer: Jobs in Fitness
As a Luxury Wellness Concierge at our exclusive Knightsbridge destination, you will be part of a pioneering team dedicated to redefining women's wellness experiences. Our commitment to employee growth is reflected in our tailored training and progression opportunities, while our elegant work culture fosters a supportive environment where every detail is curated for excellence. Join us in creating a sanctuary that blends luxury with wellbeing, offering you a unique chance to thrive in the heart of London’s vibrant wellness scene.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Wellness Concierge - full-time in London
✨Tip Number 1
Network like a pro! Reach out to people in the luxury wellness industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the company, be ready to share why you’re the perfect fit for the Concierge role. We want to hear about your passion for wellness and how you embody elegance and excellence.
✨Tip Number 3
Show up prepared! If you get an interview, research the brand inside out. Understand their values and how they redefine wellness. We want to see that you’re genuinely excited about being part of this unique experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to help you every step of the way, so let’s make sure you get your foot in the door!
We think you need these skills to ace Luxury Wellness Concierge - full-time in London
Some tips for your application 🫡
Show Your Passion for Wellness:When writing your application, let your passion for wellness and luxury shine through. We want to see how you connect with the brand's values and how you can contribute to creating an exceptional experience for our members.
Tailor Your Experience:Make sure to highlight your relevant experience in luxury hospitality or wellness settings. We’re looking for someone who understands the nuances of high-end service, so be specific about your past roles and how they relate to this position.
Be Personable and Professional:Your written application should reflect your personality. Use a warm and engaging tone while maintaining professionalism. Remember, we’re looking for someone who can embody elegance and discretion in every interaction.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team right from the start!
How to prepare for a job interview at Jobs in Fitness
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's values and mission. Understand how they redefine wellness for women and what makes their approach unique. This knowledge will help you connect your experience to their vision and show that you're genuinely interested in being part of their journey.
✨Showcase Your Luxury Service Skills
Prepare examples from your past experiences where you've delivered exceptional service in luxury settings. Highlight moments where you anticipated client needs or resolved issues with grace. This will demonstrate your ability to embody the brand’s values of elegance and excellence.
✨Practice Calmness Under Pressure
Given the fast-paced environment of a luxury wellness destination, think of scenarios where you had to stay calm and professional during high-pressure situations. Practising these responses will help you convey your ability to maintain composure and provide top-notch service, even when things get hectic.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the brand's future. Inquire about their approach to member experiences or how they plan to integrate wellness and luxury. This not only shows your enthusiasm but also your commitment to contributing to their vision.
