At a Glance
- Tasks: Lead daily operations and deliver exceptional guest experiences in a luxury wellness environment.
- Company: Exciting new luxury wellness destination launching in Chelsea.
- Benefits: Competitive salary, growth opportunities, and a chance to shape a unique wellness concept.
- Other info: Dynamic role with potential to progress to General Manager within 12-24 months.
- Why this job: Join at pre-launch and help create a transformative wellness experience.
- Qualifications: Experience in hospitality or wellness leadership with strong team development skills.
The predicted salary is between 35000 - 40000 £ per year.
Are you a dynamic hospitality or wellness leader ready to step into a senior operational role within a fast-growing luxury concept? Do you thrive in high-performance environments, love building teams and excel at delivering exceptional guest experiences? We are hiring an Assistant General Manager for a new luxury wellness concept launching in Chelsea. This is a rare opportunity to join pre-launch and help shape a category-defining destination focused on fitness, recovery, therapy and holistic wellbeing.
The Company: A new luxury wellness destination is launching in Chelsea, designed to seamlessly integrate fitness, recovery, therapy and elevated hospitality within a beautifully curated environment. Every detail of the experience is intentionally designed — from service standards and team culture to sensory environment and guest journey — to create a premium, restorative and transformative space. The business is pre-launch, with ambitious growth plans and a strong focus on scaling a high-end wellness offering across London and beyond.
The Role: As Assistant General Manager, you will support the General Manager in the day-to-day leadership of the studio, ensuring operational excellence, outstanding guest experience and strong commercial performance. You will play a key role in embedding systems, developing the team, and maintaining high standards across all departments, while also acting as a senior leader on-site. This is a hands-on leadership role requiring both strategic thinking and operational delivery.
- Salary: £35,000–£40,000 per year
- Full-time (40 hours per week)
- Combination of FoH work and admin
- Start date: Mid-September 2026
- Weekend availability required
- Location: Chelsea
Key Responsibilities:
- Support the General Manager in overseeing all day-to-day studio operations and ensuring seamless execution across all departments.
- Lead by example on the front desk, setting the tone for service, culture and operational excellence.
- Deliver an exceptional guest experience and ensure consistency across all touchpoints.
- Support recruitment, onboarding and development of a high-performing front-line team.
- Help implement systems, processes and procedures to support scalability and growth.
- Monitor KPIs and contribute to performance reporting and improvement strategies.
- Oversee scheduling, staffing and operational coordination across departments.
- Liaise with instructors, therapists and external partners to ensure smooth daily delivery.
- Support membership growth, retention and guest engagement initiatives.
- Ensure compliance with health, safety and operational standards at all times.
- Cover leadership when required, acting as point of contact in the absence of the General Manager.
The Person: The ideal candidate is a confident, commercially minded operator with a passion for wellness, hospitality and premium guest experience. They will likely demonstrate:
- Experience in an Assistant General Manager, Operations Manager, Duty Manager or Supervisor in a service-first environment.
- Background in boutique fitness, luxury wellness, hospitality or premium service-led environments.
- Strong leadership skills with experience supporting and developing teams.
- Good commercial awareness with exposure to KPIs, budgets or revenue targets.
- A hands-on approach combined with the ability to think operationally and strategically.
- Strong organisational skills and attention to detail.
- Excellent communication skills and the ability to work closely with senior leadership.
- A guest-first mindset and commitment to elevated service standards.
- Calm, solutions-focused approach in fast-paced environments.
- Flexibility to work shifts, including weekends.
Why Join? Join a luxury wellness concept at pre-launch stage. Work closely with senior leadership and the founding team. Play a key role in shaping operations, culture and guest experience. Strong progression potential as the business expands. Be part of building a category-defining wellness destination from the ground up. The ideal candidate should be excited about the opportunity of developing into a General Manager within the next 12-24 months.
Assistant General Manager in City of London employer: Jobs in Fitness
Join a pioneering luxury wellness destination in Chelsea, where you will have the unique opportunity to shape a transformative guest experience from the ground up. With a strong focus on employee growth and a vibrant work culture, this pre-launch role offers exceptional benefits, including close collaboration with senior leadership and the potential for rapid career advancement as the business expands. Be part of a dynamic team dedicated to delivering excellence in hospitality and wellness.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in City of London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Jobs in Fitness. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Jobs in Fitness
Don't be shy about reaching out to Jobs in Fitness directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager in City of London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Jobs in Fitness and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Jobs in Fitness
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
