Mental Health Crisis Support Worker in London

Mental Health Crisis Support Worker in London

London Full-Time No working from home possible
Jobs for Humanity

Company Description

Jobs for Humanity is partnering with Chedid Honey to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.
Company Name: Chedid Honey

Job Description

To provide frontline mental health crisis support and intervention to individuals in the South West of England, operating within NHS Band 4 scope to assess, triage, and de-escalate acute psychological distress.

Job Duties and Responsibilities
  • Respond to crisis calls within target timeframes
  • Conduct mental state risk assessments accurately
  • De-escalate acute distress safely and effectively
  • Signpost or refer to appropriate ongoing care
  • Maintain clear, timely clinical records

Qualifications

Required Qualifications
  • NVQ Level 4 or equivalent in Health & Social Care
  • Experience in mental health or crisis settings
  • Knowledge of Mental Health Act and safeguarding
  • Ability to work shifts including nights and weekends
  • Valid driving licence for community-based work
  • Risk assessment
  • Mental state examination
  • Crisis de-escalation techniques
  • Safeguarding procedures
  • NHS clinical record systems (e.g. RiO, SystmOne)
  • Triage and signposting
  • Empathy and active listening
  • Resilience under pressure
  • Clear communication
  • Team collaboration
Jobs for Humanity

Contact Details:

Jobs for Humanity Recruitment Team