At a Glance
- Tasks: Provide tech support and solutions while ensuring system reliability and efficiency.
- Company: Join a company committed to inclusivity and diverse hiring practices.
- Benefits: Monthly salary of £2000, with opportunities for professional growth.
- Other info: Collaborative team culture focused on innovation and problem-solving.
- Why this job: Make a difference by improving technology and user satisfaction in a dynamic environment.
- Qualifications: Bachelor's degree or equivalent experience in IT, plus relevant certifications.
The predicted salary is between 24000 - 24000 £ per year.
Jobs for Humanity is partnering with Fake c to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.
To deliver technology solutions and support in Essex, ensuring reliable systems and driving digital efficiency within a monthly salary framework of £2000.
Job Duties and Responsibilities
- Maintain 99.9% system uptime
- Resolve 95% of tickets within SLA
- Deliver 2 technology improvement projects quarterly
- Reduce operational costs through automation
- Achieve 90% user satisfaction score
Required Qualifications
- Bachelor's degree in Computer Science or related field or equivalent experience
- Relevant industry certifications (e.g., CompTIA, Microsoft, AWS)
- IT support & troubleshooting
- Database management
- Cybersecurity fundamentals
- Problem-solving
- Communication
- Time management
- Customer service orientation
- Team collaboration
- ITIL
IT Support & Solutions Engineer in London employer: Jobs for Humanity
At Fake c, we pride ourselves on fostering an inclusive work environment that values diversity and encourages personal growth. As an IT Support & Solutions Engineer in Essex, you will benefit from a supportive culture that prioritises employee development, offers competitive salaries, and provides opportunities to lead impactful technology projects, all while ensuring a healthy work-life balance.
