At a Glance
- Tasks: Lead and mentor engineering teams, ensuring top-notch maintenance services across multiple sites.
- Company: Join Lancer Scott, a rapidly growing construction and facilities management company in Bristol.
- Benefits: Great career development opportunities, supportive environment, and competitive salary.
- Other info: Diverse and inclusive workplace committed to equal opportunities.
- Why this job: Make a real impact by enhancing operational efficiency and leading innovative projects.
- Qualifications: 5+ years in service delivery, strong leadership, and project management skills required.
The predicted salary is between 44595 - 54505 £ per year.
Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services.
Based in the heart of Bristol we have enjoyed success and significant growth, particularly in the last four years with turnover increasing from £56 million in 2020 to £125 million in 2025.
If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth.
The role of Area Service Delivery Manager at Lancer Scott is responsible for overseeing multiple engineers across multiple trades and Co-op sites within the Swindon and M3 Corridor, ensuring the efficient and effective delivery of maintenance services.
The position requires strong leadership, technical expertise, and project management skills to enhance operational efficiency and reliability.
This position has come about as the result of an internal promotion so you will have lots of support and guidance to set you up for success.
- Supervise and mentor engineering teams within your designated area.
- Interview/recruit, train, and develop engineering staff to enhance skill levels and performance, to the Co-op’s and Lancer Scott standard.
- Drive engineering productivity and efficiencies for your allocated engineers.
- Conduct performance reviews with Regional Account Managers to set objectives, and provide training and development opportunities.
- Manage/supervise/monitor capital projects within the area as required.
- Support costing from engineers and subcontractors, working with the Project Manager for capital projects.
- Analyse current engineering processes and look for any improvements.
- Monitor, train and support engineers to ensure adherence to KPI’s and SLA’s in line with the SNR management report
- Drive change from Senior management instruction and become fully onboard with the changes implemented.
- Ensure full adherence is met to Lancer Scott and Co-op’s Health and Safety regulations and standards.
- Carry out regular audits to identify areas for improvement, H&S requirements. At least 2 on site visits per year for each engineer
- Work closely with FMBPs to ensure all site standards are met and the sites are compliant.
- Serve as the initial escalation point for FMBPs.
- Liaise with other subcontractors to ensure that they have joint visits arranged and booked for our CFMTs.
- Track and analyse service performance using KPIs and reporting tools.
- Use data provided to drive best performance and customer satisfaction.
- Recognised trade qualification or management qualification in FM.
- 5+ years of experience in service delivery, operations management, or a similar.
- Proven leadership experience in managing teams across multiple locations.
- Strong problem-solving, decision-making, and project management skills.
- Excellent communicator at all levels, both internally and externally.
We are an equal opportunities employer committed to creating a diverse and inclusive environment and welcome applications from all suitably qualified candidates.
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Area Service Delivery Manager employer: Jobs for Humanity
Great British Energy - Nuclear is an exceptional employer that prioritises employee growth and development through innovative training programmes tailored to enhance skills and career progression. With a strong commitment to compliance and industry standards, the work culture fosters collaboration and continuous learning, making it an ideal environment for professionals seeking meaningful and rewarding employment in the energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Area Service Delivery Manager
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Jobs for Humanity, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Area Service Delivery Manager at Jobs for Humanity.
We think you need these skills to ace Area Service Delivery Manager
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Jobs for Humanity
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
