Project detail
I need an experienced virtual assistant to manage a growing portfolio of holiday homes and serviced apartments.
We have 1 holiday home and 2 serviced apartments currently live, with more in the pipeline coming online in late 2023.
They are high-end properties and the experience we deliver to our guests is 5*.
We need to focus on growing the business, so we need an experienced virtual manager to continue delivering an outstanding service to guests, and also manage the listings/adverts and pricing so that we maximise occupancy and nightly rates.
This is potentially a long-term position once we find the right person. We want you to become an integral part of the team.
After a trial period, there can be target based bonus scheme – i.e. for periods where we exceed our target revenue (occupancy x nightly rates) you receive a bonus.
Tasks will include:
– proactively managing pricing and special deals to maximise occupancy and nightly rates
– communicating with guests
– creating new listings on OTAs (Airbnb, booking.com, Vbro etc)
– manage bookings via our channel manager and dynamic pricing app
– create and manage an online guest guidebook
– liaise with our housekeeping team
– liaising with our maintenance team to address any physical maintenance
– liaising with our finance team
Required skills:
– you must have experience managing vacation rentals/ Airbnb listings etc
– you must have excellent communication skills and written English
– you must be able to use: Smoobu, Beyond Pricing, all major OTAs, MS Teams, Asana
We are an Apple / Mac based company so use of a Mac is preferred to avoid file sync issues.
Please contact me if you are suitable and want to join an ambitious team.
Thank you!
Skills Required
Industry Categories
Languages required
Freelancer type required for this project
StudySmarter Expert Advice🤫
We think this is how you could land Serviced apartment / Airbnb guest virtual manager in London
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