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For Companies At a Glance
- Tasks: Manage customer enquiries and invoicing with a focus on organisation and communication.
- Company: Join a leading UK curtain and blind company with a passion for quality and service.
- Benefits: Enjoy flexible hours, working 2-4 hours daily, Monday to Friday.
- Why this job: Be part of a supportive team while gaining valuable industry knowledge and experience.
- Qualifications: Strong IT skills, familiarity with Xero and Microsoft Office, and excellent communication are essential.
- Other info: Ideal for students seeking part-time work with potential for growth in the home decor industry.
Looking for a dynamic UK-based individual with good organisational skills to handle our enquiry process through to invoicing. The ideal candidate will have excellent communication skills, strong IT proficiency, and knowledge of online spreadsheet applications such as Smartsheet. Familiarity with Xero accounting software and the Microsoft Office suite (Word, Excel, Outlook) is also required. This role initially requires 2-4 hours per day (Monday to Friday). We are a curtain and blind company, so industry knowledge is essential, along with a good understanding of the installation processes related to these products. You must have good telephone manners and be a team player. If this describes you, please get in touch.
Customer Support employer: Jobs For All
Contact Detail:
Jobs For All Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support
✨Tip Number 1
Familiarise yourself with the curtain and blind industry. Understanding the products and installation processes will not only boost your confidence but also impress us during the interview.
✨Tip Number 2
Brush up on your communication skills. Since this role involves handling enquiries, practice clear and concise responses to common customer questions to demonstrate your ability to engage effectively.
✨Tip Number 3
Get comfortable with Smartsheet and Xero. If you haven't used these tools before, consider taking a quick online course or tutorial to show us that you're proactive and ready to hit the ground running.
✨Tip Number 4
Showcase your organisational skills. Prepare examples of how you've successfully managed multiple tasks or projects in the past, as this will highlight your ability to handle the enquiry process efficiently.
We think you need these skills to ace Customer Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and experience in customer support. Include specific examples of how you've handled enquiries and invoicing in previous roles.
Showcase Communication Skills: In your cover letter, emphasise your excellent communication skills. Provide examples of how you've effectively communicated with customers or team members in the past.
Highlight IT Proficiency: Mention your proficiency in online spreadsheet applications like Smartsheet and your familiarity with Xero accounting software. If you have experience with Microsoft Office, be sure to include that as well.
Demonstrate Industry Knowledge: If you have experience in the curtain and blind industry, make sure to mention it. Discuss your understanding of installation processes related to these products to show you're a good fit for the role.
How to prepare for a job interview at Jobs For All
✨Showcase Your Communication Skills
As a Customer Support candidate, it's crucial to demonstrate your excellent communication skills. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you've effectively handled customer inquiries in the past.
✨Familiarise Yourself with Industry Knowledge
Since this role is within the curtain and blind industry, make sure you have a good understanding of the products and installation processes. Research common questions customers might have and be ready to discuss them during the interview.
✨Highlight Your IT Proficiency
Be prepared to discuss your experience with online spreadsheet applications like Smartsheet and accounting software such as Xero. You might be asked to demonstrate your proficiency, so consider brushing up on these tools before the interview.
✨Demonstrate Team Player Attitude
This role requires collaboration, so be ready to share examples of how you've worked effectively in a team. Highlight your ability to support colleagues and contribute positively to a team environment.
