Thames Water is seeking a Complaints Advisor in Reading to investigate and resolve written customer complaints, maintaining clear communication throughout. The role is hybrid, with base locations in Reading or Swindon, and offers permanent or 12-month fixed-term contracts.
You will manage a varied caseload, work with internal teams to reach resolutions, and write professional responses while keeping customers updated at each stage. Excellent customer service is essential.
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Hybrid Complaints Advisor: Customer Champion & Solver in Reading employer: Jobs.co.uk
Join a leading logistics firm in Newent that values its employees and offers a supportive work culture. With competitive pay of £13.25 per hour and the opportunity for permanent employment, this role provides not only job security but also a chance for personal growth and development within a dynamic team. Enjoy the benefits of early starts that allow for a better work-life balance while being part of a company that prioritises employee well-being and career advancement.
